The Role

As our Senior Administrative Associate, you'll be the backbone of our clinic operations.
You'll make sure patients have a great experience from the moment they walk in.
You'll keep the facility running, the team coordinated, and the paperwork in order.
If you like solving problems before they become problems, this role is for you.

What You'll Do

Keep the clinic safe, clean, and fully operational every day
Manage staff schedules, attendance, and leave planning
Help patients book appointments and get the information they need on time
Plan and run health outreach programs and wellness events in the community
Handle billing, invoicing, and payments from corporate clients and vendors
Make sure all regulatory paperwork is filed correctly and on time
Train staff on digital tools and find ways to make processes faster and simpler.

Requirements

Bachelor's degree or HND
3-5 years of experience in operations management in a service industry (healthcare, hospitality, or corporate services)
Direct experience working in a healthcare or clinic setting
Ability to use data to track performance and spot areas for improvement
Completed NYSC or have a certificate of exemption
Live within 10km of Lekki and Ajah.

Nice to Have:

Experience with electronic medical record (EMR) systems or clinic management software
Background in event coordination like corporate health talks or community outreaches
Knowledge of regulatory compliance for health facilities (LAWMA, HEFAMAA, FIRS, LIRS)
Strong communication skills and ability to work well with different teams.

Benefits

Senior Administrative Associate At Reliance Hmo

Key skills