The Security Team Lead at the World Trade Center (WTC) Abuja will be responsible for overseeing daily physical security operations, supervising shift personnel, and safeguarding the complex's assets, tenants, visitors, and high-profile dignitaries. The ideal candidate will combine strong operational leadership with strategic threat assessment to maintain a secure, professional, and welcoming environment across commercial, residential, and high-density areas of the facility.
Operational Leadership & Supervision
- Supervise, mentor, and deploy shift security personnel, access control officers, and third-party security guards across all access points and perimeter zones.
- Conduct daily shift briefings, guard inspections, roll calls, and debriefings to ensure strict adherence to standard operating procedures (SOPs).
- Monitor surveillance operations (CCTV), access control systems, visitor management logs, and fire/safety alarm panels.
- Ensure seamless coordination with facility management and customer service teams to maintain high hospitality and safety standards.
Incident Response & Threat Management
- Act as the primary first responder and incident commander for security breaches, medical emergencies, fires, natural hazards, or civil disturbances.
- Conduct initial investigations into theft, trespassing, policy violations, or unauthorized activities, compiling comprehensive reports for senior management.
- Maintain proactive threat assessment protocols and implement risk-mitigation strategies specific to high-profile mixed-use developments
- Assist in organizing continuous training programs for security staff, focusing on physical security, emergency drills, conflict de-escalation, customer service, and report writing.
- Audit and enforce safety, health, environmental, and security policy compliance across the facility.
Qualifications & Key Requirements
- Education: Bachelor's Degree (B.Sc./B.A.) or Higher National Diploma (HND) in Criminology, Security Studies, Law, Public Administration, or a related field.
- Certification: Certified Protection Officer (CPO) certification or equivalent professional security management credential is required.
- Military / Law Enforcement Experience (Advantage): Prior service as an officer or non-commissioned officer in the Nigerian Armed Forces, Nigerian Police Force (NPF), or Department of State Services (DSS) is strongly preferred and will be considered a distinct advantage.
Experience & Competencies
- Experience: Minimum of 10 years of progressive security experience, with at least 3 years in a team lead or equivalent capacity within high-grade commercial real estate, multi-tenanted facilities, international hotels, or critical infrastructure.
- Technical Skills: Proficiency in modern security technologies, including digital surveillance (CCTV), automated access control systems, intruder detection systems, and incident report management software.
- Leadership & Communication: Excellent command of written and spoken English, strong interpersonal skills, crisis management abilities, and sound decision-making under pressure.
- Integrity & Professionalism: Unblemished track record of personal integrity, discipline, and commitment to confidentiality.