Chief Security Officer
Full-time
FoliXx Hospitality a company incorporated under the laws of the Federal Republic of Nigeria with RC Number, RC1518225 and its registered address at 142, Lekki Epe Expressway Elegushi, Ikate Lekki, Lagos State.
Established in 2018, FoLiXx Hospitality provides a sophisticated and contemporary entertainment experience. From renowned themed nightlife events and live performances to exceptional restaurants and special occasions.
We are recruiting to fill the position below: Job Title: Chief Security Officer
Location: Lekki, Lagos Employment Type: Full-time
About The Role
The Chief Security Officer will be responsible for developing, implementing, coordinating, and enforcing a comprehensive security management framework across FoLiXx Hospitality.
The successful candidate must be a strategic security leader, operational problem-solver, intelligence-driven professional, and strong team manager capable of identifying threats before they escalate, establishing sustainable security systems, and ensuring the safety of customers, employees, executives, facilities, and company assets.
This position requires more than supervising security guards or responding to incidents.
The CSO must demonstrate the capacity to build an effective security architecture, lead security personnel, establish preventive controls, coordinate intelligence activities, manage security emergencies, and ensure consistent compliance with company security standards.
The ideal candidate must understand the complexities of high-volume nightlife operations, VIP protection, crowd dynamics, internal security threats, and the management of sensitive security situations.
Key Duties and ResponsibilitiesSecurity Strategy, Structure & System Development:
Develop and implement a comprehensive security strategy covering all business units.
Establish standard operating procedures (SOPs), security policies, emergency response protocols, and operational security guidelines.
Design and implement preventive security systems rather than relying solely on reactive incident management.
Conduct regular security risk assessments to identify vulnerabilities within business operations.
Establish clear security reporting structures, escalation procedures, and accountability frameworks.
Develop security deployment plans tailored to the unique operational requirements of each business unit.
Implement consistent security standards across all locations.
Continuously evaluate existing security systems and recommend improvements.
Security Operations & Field Leadership:
Oversee daily and nightly security operations across all assigned business units.
Ensure adequate deployment of security personnel during operational hours.
Maintain active physical oversight of security operations, particularly during peak nightlife activities.
Conduct regular inspections and security patrols to identify and address vulnerabilities.
Ensure all security personnel remain at their designated duty posts.
Supervise entry and exit points, restricted areas, VIP sections, backstage areas, and other sensitive locations.
Ensure security operations are conducted professionally without disrupting customer experience.
Enforce operational discipline, punctuality, and adherence to security procedures.
Ensure security coverage is maintained during shift changes, breaks, and emergency situations.
Key Expectation: The CSO must be operationally active and physically present when required, particularly during critical business hours.
Security Intelligence & Threat Prevention:
Establish and supervise an effective internal security intelligence structure.
Develop systems for identifying potential security threats before they materialise.
Coordinate intelligence gathering concerning suspicious activities, internal theft, fraud, misconduct, and potential security breaches.
Monitor security intelligence reports and initiate appropriate preventive action.
Establish confidential and secure reporting channels for security-related concerns.
Investigate reported security vulnerabilities and recommend corrective measures.
Maintain appropriate confidentiality when handling sensitive information.
Ensure intelligence activities are lawful, ethical, properly authorised, and consistent with employee and customer privacy requirements.
Crowd Control, VIP Security & Nightlife Management:
Develop effective crowd management strategies for clubs, lounges, events, and high-capacity operations.
Oversee bouncers, security supervisors, intelligence officers, and other assigned security personnel.
Maintain strict access control at entrances, VIP sections, restricted areas, and executive locations.
Ensure VIPs, executives, and high-profile guests receive appropriate security support.
Prevent unauthorised individuals from accessing restricted areas.
Coordinate security arrangements during celebrity appearances, major events, concerts, and special activations.
Manage potentially aggressive customers, intoxicated guests, and confrontational situations professionally.
Ensure security personnel apply lawful, proportionate, and appropriate intervention techniques.
Develop measures to prevent overcrowding, violence, harassment, theft, and disorderly conduct.
Incident Management & Emergency Response:
Establish a comprehensive incident reporting and emergency response system.
Coordinate immediate responses to theft, violence, security breaches, medical emergencies, fire incidents, and other critical situations.
Ensure incidents are escalated promptly to the appropriate management personnel.
Conduct investigations into security incidents and identify root causes.
Prepare detailed incident reports covering what happened, causes, persons involved, actions taken, and recommendations.
Implement corrective and preventive actions to reduce incident recurrence.
Coordinate with law enforcement and relevant emergency response agencies when necessary.
Maintain proper records and secure relevant evidence for investigations.
Key Expectation: Every significant security incident must result in documented findings, accountability, corrective measures, and preventive recommendations.
Security Personnel Management & Performance Control:
Directly supervise security supervisors, bouncers, intelligence personnel, and other assigned security operatives.
Establish clear job descriptions, reporting relationships, and performance expectations.
Develop duty rosters, deployment schedules, and operational coverage plans.
Conduct regular security briefings and performance reviews.
Identify training needs and coordinate professional security development programmes.
Enforce discipline and recommend corrective measures for misconduct, negligence, or poor performance.
Ensure all security personnel understand company policies, access-control procedures, and emergency protocols.
Evaluate individual and departmental performance using measurable security KPIs.
Recommend staffing adjustments based on operational needs and risk assessments.
Asset Protection & Loss Prevention:
Develop security controls to protect company property, equipment, inventory, cash-handling areas, and operational assets.
Identify vulnerabilities that could result in theft, unauthorised access, vandalism, or financial losses.
Collaborate with Finance, Inventory, Operations, and Facility Management to strengthen asset protection.
Implement appropriate security procedures for receiving, dispatching, and movement of valuable items.
Investigate suspected theft, missing assets, and related security incidents.
Recommend preventive controls to minimise losses and strengthen accountability.
CCTV, Surveillance & Security Technology:
Coordinate the effective use of CCTV systems, access-control infrastructure, and other security technologies.
Work closely with Facility Management to ensure security equipment remains functional.
Identify surveillance blind spots and recommend appropriate improvements.
Establish procedures for monitoring, retrieving, and preserving CCTV footage.
Ensure surveillance systems support incident investigations and preventive security measures.
Maintain appropriate controls over access to surveillance records.
Stakeholder & Regulatory Coordination:
Maintain professional working relationships with relevant law enforcement agencies and emergency services.
Coordinate security arrangements with event organisers, external security providers, and operational managers.
Ensure security operations comply with applicable laws and regulatory requirements.
Manage external security vendors and assess their performance.
Represent the security department during management meetings and operational reviews.
Security Reporting & Management Accountability: The CSO will be responsible for preparing and submitting structured security reports, including:
Daily Security Reports: Operational observations, incidents, deployment compliance, and immediate concerns.
Weekly Security Plans: Planned deployments, identified risks, preventive measures, and required management support.
Weekly Performance Reports: Security activities, incidents, investigations, corrective actions, and departmental performance.
Monthly Security Reviews: Security trends, risk exposure, manpower performance, and recommendations for improvement.
Incident Investigation Reports: Root-cause analysis, accountability, corrective actions, and preventive measures.
The CSO must ensure all reports are accurate, timely, actionable, and supported by verifiable information.
Requirements
Bachelor's Degree, HND or equivalent qualification in Security Management, Criminology, Risk Management, Law Enforcement, Military Studies or a related discipline.
At least five years of relevant security experience, with demonstrated supervisory or management responsibility.
Experience managing security operations across multiple locations or a complex, high-traffic business environment.
Experience in hospitality, restaurants, retail, logistics, manufacturing or another asset-intensive operating environment is an advantage.
Relevant security management, emergency response or investigation certifications are desirable.
Demonstrated knowledge of incident investigation, evidence handling, CCTV operations, access control and loss prevention.
Working knowledge of applicable Nigerian security, employment, privacy and safety requirements.