Grade 12/ Standard 10. 0 to 3 months experience in an administrative environment is essential. Knowledge of the Public Sector, its Regulatory and Legislative Framework and Administration Procedures. Basic knowledge of financial management and records management.
Skills Required:
Ability to communicate with people at different levels and backgrounds, language, good telephone etiquette, computer literacy, sound organizational skills, good people skills, high level of reliability, basic written communication skills, ability to act with tact and discretion, good grooming and presentation, maintain confidential
DUTIES
Provide a secretarial/ receptionist support service to the manager. This will inter alia entail receives telephone calls and refers the calls to the correct role players if not meant for the relevant manager, records appointments and events in the diary of the manager, types documents for the manager and other staff within the unit on a word processor, operates office equipment like fax machines and photocopiers. Provide a clerical support service to the manager in relation to liaising with travel agencies to make travel arrangements. Check the arrangements when the relevant documents are received, arrange meetings and events for the manager and the staff in the unit, identifies venues, invite role players, organize refreshments and sets up schedules for meetings and events, processes the travel and subsistence claims for the unit, processes all invoices that emanate from the activities of the work of the manager, records basic minutes of the meetings of the manager where required, drafts routine correspondence and reports, does filing of documents for the manager and the unit where required, administers matters like the leave registers and telephone accounts, receives, records and distributes all incoming and outgoing documents, handles the procurement of standard items like stationery, refreshments etc., collects all relevant documents to enable the manager to prepare for meetings. Remains up to date with regard to prescripts/ policies and procedures applicable to her/his work terrain to ensure efficient and effective support to the manager in relation of studying the relevant public service and departmental prescripts/ policies and other documents to ensure that the application thereof is understood properly, remains abreast with the procedures and processes that apply in the office of the manager.