We are seeking a highly motivated SDR Supervisor to lead, develop, and mentor a high-performing Sales Development team. This role is responsible for driving team performance, coaching SDRs, ensuring KPI achievement, maintaining operational excellence, and fostering a culture of accountability and continuous improvement.
The ideal candidate has a strong background in sales leadership, outbound sales environments, and performance management, with the ability to motivate teams and deliver consistent results.
Key Responsibilities
Lead, coach, and develop a team of SDRs to achieve and exceed performance goals.
Monitor and manage key sales metrics, including outbound calls, lead generation, meeting bookings, conversion rates, CRM accuracy, and productivity.
Conduct regular coaching sessions, performance reviews, and one-on-one meetings.
Create and implement Performance Improvement Plans (PIPs) when necessary.
Lead quality assurance initiatives, including call reviews, role-playing exercises, and training sessions.
Ensure compliance with sales processes, prospecting frameworks, CRM standards, and communication guidelines.
Analyze performance data and prepare daily, weekly, and monthly reports.
Identify opportunities for process optimization and operational efficiency.
Collaborate with leadership to execute sales strategies and improve team performance.
Develop future team leaders and promote professional growth within the organization.