Scrum Master (2912)

MINIMUM REQUIREMENTS:

• NQF Level 7 Bachelor's degree in computer science, Informatics, Information Systems, or related field.
• A minimum of 5 years' hand-on practical Scrum or Agile team experience.
• Minimum 3 years' experience in management/leadership level/role.

ADVANTAGEOUS:

• Business Analysis or Agile or Scrum

WORKPLACE COMPETENCIES:

• Application Lifecycle Management: Strong understanding of Application Governance Framework i.e., ensuring alignment between business needs and application goals, including setting, and agreeing requirements early in the lifecycle.
• Enterprise Architecture Alignment: Ability to ensure the application team aligns to ICT system design architecture, ICT solution options, and per the planned technical structures.
• Modernisation Technologies: Knowledge of cloud platforms, microservices, containerization, and integration tools.
• ICT Governance & Compliance: Understanding of ICT policies, audit requirements, and regulatory frameworks.
• Risk & Change Management: Familiarity with internal reporting structures, compliance documentation, and environmental audits.
• Contractor Management and Compliance: Ability to manage transformation risks and drive organizational application adoption.
• Understand and Apply the Scrum Framework: Deep understanding of Scrum theory, events, artifacts, values, and empiricism.
• Facilitation and Communication: Skilled facilitators who guide discussions, resolve blockers, and strengthen communication.
• Technical and Process Governance Awareness: Ensure alignment with engineering practices, quality controls, and organisational governance while managing the team.
• Legal and Regulatory Compliance: Ability to interpret, operationalise, and monitor compliance with applicable laws, regulations, standards, and internal policies across the full programme and application lifecycleensuring that solutions, data practices, contracts, vendors, and change processes meet legislated and contractual obligations while supporting business outcomes.
• Experience in Multi-Team / Scaled Agile Environments.
• Strong Stakeholder Management and Influence Skills.
• People Change Enablement Capability.
• Data-Driven Decision Support.
• Application and Solution Testing.
• Experience supporting multiple Agile/Scrum teams.
• Servant-leadership and conflict-resolution capability.

Understanding of:

• ICT governance
• Change management controls
• Risk, audit, and compliance frameworks
• Architecture and security alignment

KEY RESPONSIBILITIES:

Strategic Leadership & Planning

• Provide strategic direction for application development and modernization across SANRAL.
• Critical strategic leadership by enabling alignment, optimising delivery flow, and influencing organisational direction through evidence-based insights, agile ways of working, and continuous improvement.
• Align project services with SANRAL's ICT strategy and organizational objectives.
• Supports the Product Owner in shaping, refining, and sequencing the product roadmap.
• Facilitates adaptive planning through sprint goals, release planning, and empirical forecasting (velocity, capacity trends).
• Uses delivery metrics (velocity, throughput, cycle time, impediment patterns) to inform planning and improve predictability.
• Provides strategic insights to leadership on team performance, risks, and capacity constraints.
• Ensure budgeting, planning, forecasting, and business case development for application programmes.
• Drive stakeholder engagement and ensure business value delivery through technology.

Uphold the Scrum Framework

• Ensure Scrum events (Daily Scrum, Sprint Planning, Review, Retrospective) are productive and purposeful.
• Assist the team understand and apply Scrum values and principles correctly.
• Identify and eliminate obstacles that slow down or block the team.
• Escalate issues the team cannot resolve themselves.
• Assist with backlog refinement and prioritisation processes.
• Ensure the team has clarity on goals.
• Encourage practices like refactoring, clean code, test automation, CI/CD discipline, and reduction of technical debt.
• Facilitate discussions that balance delivery velocity with long-term maintainability.
• Promote tracking of technical metrics (build health, test coverage, defect trends, cycle time).
• Ensure transparency of technical issues so governance bodies can make informed decisions.
• Support compliance with architecture review boards, advisory boards, and ICT governance forums.
• Ensure sprint outputs align with approved designs, security guidelines, data standards, and solution architecture.

Technical Governance & DevOps Enablement

• Ensure adherence to SDLC, Agile, Scrum, Wagile and DevOps methodologies.
• Oversee sprint planning and agile delivery in partnership with Project Managers and Scrum Master.
• Establish governance frameworks for project and process architecture, security, and compliance.
• Ensure adherence to quality gates such as peer review, automated testing, and integration checks.
• Identify and mitigate risks associated with application modernisation initiatives.
• Ensure projects backlog and work requests comply with SANRAL regulations and industry's best practices.

People Management & Capability Development

• Manage and mentor teams of developers, architects, analysts, and technical specialists.
• Create a safe environment where team members collaborate, take ownership, and continuously improve.
• Coache the team in self-organisation, problem-solving, and shared accountability.
• Build a high-performance culture focused on innovation, collaboration, and continuous improvement.
• Facilitate learning opportunities such as pair-programming, agile coaching, demos, peer reviews, and knowledge-sharing sessions.
• Ensure skills development and capacity building aligned to modern technology requirements.
• Foster cross-functional collaboration between ICT teams, business units, and external service providers.
• Provide individual and team coaching to strengthen agile mindsets, behaviour, and culture.

Closing date for applications: 21 October 2026