Role PurposeThe Programme Manager will be responsible for the day-to-day management and delivery of a large-scale SAP S/4HANA Upgrade programme.The role will provide leadership across SAP functional, technical and business workstreams, ensuring teams operate against an integrated programme plan with clear dependencies, milestones, risks and accountabilities.The Programme Manager will work closely with the Programme Executive, client leadership, PMO, SAP workstream leads and delivery partners to ensure the programme remains controlled and positioned for successful delivery.Key ResponsibilitiesProgramme Leadership Delivery Own and drive the integrated programme plan, ensuring alignment across all workstreams. Coordinate SAP functional, technical and cutover activities. Ensure milestones, dependencies, critical paths and deliverables are defined, tracked and managed. Challenge unrealistic assumptions or timelines and ensure planning is based on achievable delivery outcomes. Drive workstream leads to maintain clear ownership and accountability for deliverables.Governance Executive Reporting Establish and maintain strong programme governance and delivery disciplines. Prepare programme status and executive reporting for the company and client leadership. Facilitate governance forums, workstream reviews and leadership meetings. Ensure decisions, actions and escalations are documented and followed through to closure. Provide the Programme Executive with an accurate view of programme health.RAID Dependency Management Maintain effective management of risks, assumptions, issues and dependencies (RAID) across the programme. Proactively identify cross-workstream dependencies and delivery constraints. Drive mitigation and recovery plans where milestones or deliverables are at risk. Escalate material risks early with clear options, recommendations and business impact.Stakeholder Management Build effective relationships with client stakeholders, client leadership, SAP teams, delivery partners and third parties. Act as a central integration point across programme workstreams. Manage difficult delivery conversations constructively and ensure issues are resolved at the appropriate level. Maintain strong client communication and confidence through transparency and proactive management.Financial Commercial Management Support programme financial management, including resource consumption, forecasting and delivery against agreed commitments. Monitor scope against the agreed SOW and identify potential scope changes early. Work with commercial and programme leadership to manage change requests and prevent uncontrolled scope expansion.Quality Delivery Assurance Ensure programme controls are established for design, build, testing, defect management, release, cutover and go-live readiness. Ensure programme artefacts, plans and governance information remain accurate and current. Drive readiness assessments at key programme stage gates. Ensure risks affecting production stability, regulatory requirements or business continuity are appropriately escalated and governed.Required Experience and Skills 10+ years of experience in complex SAP programme/project delivery, with significant programme management responsibility. Proven experience managing SAP S/4HANA transformation, upgrade or migration programmes. Experience delivering SAP programmes within financial services or similarly regulated environments is strongly preferred. Strong understanding of the SAP delivery lifecycle across design, build, integration, testing, cutover and hypercare. Demonstrated experience managing multiple SAP and non-SAP workstreams within a large integrated programme. Strong programme planning and critical-path management capability. Excellent RAID, dependency and change-control management. Experience managing senior client stakeholders and executive governance forums. Strong commercial awareness, including SOW, scope, resource and financial management. Ability to operate effectively under pressure and bring structure to complex delivery environments. Strong leadership, communication, negotiation and problem-solving capability. Preferred Qualifications Bachelor's degree or equivalent professional experience. PMP, PRINCE2, MSP or equivalent programme/project management certification preferred. SAP S/4HANA programme delivery experience is essential. Agile, hybrid and traditional SAP delivery methodology experience advantageous.
Desired Skills:
Systems Analysis
Complex Problem Solving
Programming/configuration
Critical Thinking
Time Management