- We are looking for an energetic, results-driven Product Consultant to join our team. In this role, you will be the face of our brand in-storedriving sales performance, ensuring optimal shelf presentation, executing promotional campaigns, and delivering exceptional service to every customer.
- If you have strong sales acumen, commercial awareness, and a passion for customer engagement, we want to hear from you!
Drive Sales & Sell-Out Performance:
- Actively engage in-store customers to promote and sell products, driving sell-out figures and meeting daily/monthly sales targets.
- Implement persuasive selling techniques and highlight key product features and benefits.
In-Store Sales & Marketing Execution:
- Represent the brand with high professionalism, enthusiasm, and product knowledge.
- Execute promotional activities, product demonstrations, and brand awareness initiatives.
Shelf Health & Merchandising Standards:
- Maintain pristine shelf health, ensuring stock visibility, clean displays, correct pricing labels, and proper stock rotation (FIFO).
- Monitor stock levels on shelves and report low-stock or out-of-stock situations promptly.
Implementation of Promotions:
- Ensure all active campaign collateral, point-of-sale (POS) materials, and promotional stands are correctly installed and aligned with brand guidelines.
Customer Satisfaction & Exceptional Service:
- Provide welcoming, professional, and knowledgeable assistance to all customers.
- Resolve customer queries effectively and create memorable in-store brand experiences.
Administration & Reporting:
- Complete and submit accurate daily/weekly sales reports, stock counts, and customer feedback.
- Maintain up-to-date administrative records as required by management.
- Diploma or NQF Level 5 qualification in Sales, Marketing, Business Administration, or a related field (Essential).
- 2 - 3 years of proven experience in retail sales, sales promotion, or customer-facing roles.
- (0 - 5 years overall experience across retail, sales, or customer service environments will be considered).
Core Skills & Competencies:
- Sales Acumen: Strong ability to cross-sell, up-sell, and close sales effectively.
- Marketing Principles: Sound understanding of in-store merchandising, customer engagement, and sales funnels.
- Customer Service: High emotional intelligence, active listening, and a customer-first mindset.
- Communication: Excellent verbal and written communication skills.
- Administration & Computer Literacy: Proficient in Microsoft Office Suite (Word, Excel, Outlook, Teams) for reporting and communication.
- Self-Motivation: High energy, dynamic personality, and ability to work independently in a retail environment.