Sales Specialist

Job Description

• We are looking for a proactive and commercially driven Sales Specialist to join an established business operating within the automotive steel and industrial products sector.
• This is a remote-based position suited to someone who takes ownership, works independently and is comfortable managing customer relationships, sales opportunities and follow-ups with minimal supervision. The role will involve regular travel within South Africa, with occasional regional travel as required.

KEY RESPONSIBILITIES

• Develop and maintain strong relationships with new and existing customers.
• Identify and pursue new business opportunities within the automotive, steel and related industrial sectors.
• Manage customer enquiries, quotations, proposals and tender documentation from initial enquiry through to order.
• Coordinate with internal teams to ensure accurate quotations, order processing, production and delivery.
• Follow up on outstanding quotations, orders, payments and customer requirements.
• Maintain accurate customer, quotation and order records on relevant CRM/ERP systems.
• Prepare and deliver technical and commercial presentations to customers and consultants.
• Support negotiations within approved commercial parameters.
• Monitor customer satisfaction and provide effective after-sales support.
• Stay informed on products, market developments and industry trends.
• Prepare sales reports, performance summaries and other relevant documentation.
• Represent the business at exhibitions, trade shows, customer meetings and site visits.
• Take full ownership of assigned opportunities and proactively follow up on outstanding matters.

REQUIREMENTS

• Diploma or Bachelor's degree in Business, Marketing, Engineering or a related field.
• At least 3 years' experience in sales, sales support or a related commercial role.
• Experience in the steel, automotive, industrial products or related sectors will be advantageous.
• Strong business development and customer relationship management skills.
• Excellent verbal and written communication skills in English.
• Strong organisational skills with the ability to manage multiple priorities independently.
• Proficiency in Microsoft Office, particularly Excel, Word and Outlook; CRM/ERP experience is advantageous.
• Self-driven, proactive and comfortable working remotely with minimal supervision.
• Willingness and ability to travel extensively for customer meetings and business development.
• A valid driver's licence and ability to travel for work would be advantageous.
• Additional language skills, particularly French or Spanish, would be advantageous.

THE IDEAL CANDIDATE

• The successful candidate will be commercially minded, organised and confident when dealing with customers. They will be someone who takes initiative, actively seeks information, follows through on commitments and takes ownership of their work rather than waiting to be directed.