Description

Key Responsibilities and Deliverables:

Sales and Communication Management

Manage staff to ensure adherence to basic merchandising requirements and objectives of that function
Ensure continual drive for sales through repeat replenishment by staff
Ensure that all new lines are ordered as soon as the product is listed
Ensure store staff and management are aware of new lines, stock and supplier issues, and staff issues
Discuss future promotions, focus lines, stock issues or any other relevant information
Communicate all relevant Franchise issues through submission of the Franchise contact report
Identify and take appropriate action where over-stock situations occur and also when
short-dated coded stock is found as per the
Short Dated and Expired Stock policy
Communicate pricing, listing, product, packaging or stock issues directly to management
Manage returns and waste

Customer Service

Respond promptly to all customer and supplier complaints and requests (24hr turnaround)
Ensure that feedback on the above is detailed and correct
Ensure that all suppliers and customers are treated with the required respect

Key Manage Technology

Promotional Activity Management

Ensure that all promotional activity is completed, sufficient stock is ordered, displays, ends and
Point of Sales are erected correctly and on time.
Ensure store teams are informed about promotions
Communicate promotional activities to store teams
Ensure promotional activities have been implemented and maintained
Provide feedback on promotional implementation
Achieve POP Objectives and Targets
Ensure generic Planograms (flows) are implemented
Ensure store-specific planograms and category flows are implemented and maintained
Ensure shelf health is implemented and maintained
Ensure PI labels are updated and in the correct place
Ensure promotional signage is implemented and maintained
Communicate sales targets to the Store teams
Identify in-store cross-merchandising opportunities
Monitor sales to ensure sales targets are achieved

Operational Excellence

Communicate with store management on every visit (GNAP and feedback)
Basic merchandising principles
Shelf health and stock rotation and stock management policies (Gap Scan, OOS label, stock counts)
Manage the store teams required to ensure efficient and effective day-to-day operations of the store execution, including scheduling and ensuring enough coverage by day and category
Continuous monitoring of service delivery
Implementation of sales initiatives and value-adding store operations
Ensure all company assets are maintained according to company policy
Ensure adherence to call cycle at all times.
Ensure that every store has a Mule Train book at all times and that it is properly utilized by the store staff
Continual review of store structures to align with pack out rates, trading densities and store requirements

Stakeholder Engagement

Proactively influencing and managing relationships to ensure growth for all
Provide continuous feedback as per requirements
Complete Franchise contact report for every visit
Establish and maintain effective relationships with customers, principals, peers, subordinates and colleagues

Key Competencies:

Requirements

An operational leader who ensures growth by proactively influencing sales of represented lines by managing the critical resources required to ensure efficient and effective day-to-day operations; and acting as a custodian, leader, and people manager.
Minimum Qualifications: Diploma/NQF level 5, Driver's license (code 8)
Minimum Experience: 2-3 years' sales experience in an FMCG environment at a managerial/ supervisory level

Knowledge, Skills & Abilities: Communication skills (verbal & written)

Sales Representative (mpumalanga)

Key skills