Job Advert Summary

To provide expert and technical support to the farmer (customer), regarding the quality of feed that is produced by the Feed Milling operations, with a specific emphasis on system implementation, monitoring the quality and the successful investigation and settlement of all customer complaints.

Minimum Requirements

BSc Agriculture, B Animal Science, National Diploma in Animal Production, or an equivalent qualification
Minimum of 3 years' sales and technical experience
SACNASP registration
Valid driver's licence
Proficiency in Microsoft Office Suite
Administration and record-keeping skills
Experience working with CRM systems

Knowledge

Sound knowledge of the Fertilizers, Farm Feeds, Agricultural Remedies and Stock Remedies Act, 1947 (Act 36 of 1947)
Understanding of agricultural products, livestock production, and animal nutrition

Competencies

Dynamic and self-motivated
Strong analytical and problem-solving skills
Computer literacy
Excellent verbal and written communication skills
Customer relationship management skills
Planning and organisational skills
Ability to work independently and as part of a team
Technical sales and advisory skills

Duties and Responsibilities

Ensure continuous on-farm technical advice and support to customers through regular farm visits.
Arrange customer visits with technical support team.
Gather production information from farms to use as proof of product performance.
Evaluate the performance of products and feeding programs.
Do product performance benchmarking thorough identify the strong and weak points of the opposition products
Ensure all claims are correctly investigated, all administrative tasks are done correctly.
Assist the technical department with performance data and the interpretation of the data
Attend to Farmers days and other information sessions to provide product information.
Giving feedback and sales reports
Ensure the effective management of client accounts
Ongoing customer engagement and communication across various platforms, such as WhatsApp, Email and other electronic platforms.
Evaluation of raw materials/ final products and interpretation of laboratory results.
Attend Sales meetings, give feedback on product performance, new product development, re-positioning, and improvement of existing products.
Manage the pricing and volumes of the product range.
Identify new opportunities by evaluating the market and new opportunities with regards to trends and prices.
Give feedback on problems (solved and unsolved) as well as claims.
Monitor market trends and developments.
Identify potential clients, support existing clients and ensure overall achievement of sales targets.
Monthly liaison with Customers which accounts are in arears
Monthly feedback to the financial department with regards to Debtors that are in arears
Daily feedback on CRM (Skynamo)
Weekly Feedback report
Weekly Data analysis, interpretation
Farm visit report after each client visit
Internal Sales and Technical workshops and or training
Further studies are encouraged, although not expected
External Sales and Technical workshops and or training

Deadline:10th November,2026

Sales Representative

Key skills

At a glance