Sales & Marketing

Sales Manager - Knysna

Fidelity Services Group·Western Cape, south-africa·Full Time·Contract
Sales & MarketingFull TimeContract
-Closes Dec 11, 2026

Main purpose of the job:

  • To achieve and exceed Branch sales targets as set by the business.

Qualification & experience:

  • Matric.
  • Previous sales management experience with a successful track record.
  • Minimum of 5 years sales experience with a successful track record.
  • Sales / Marketing degree or diploma

DUTIES:

Sales:

  • In conjunction with the Branch Managers conduct sales projections per geographical area.
  • Set sales and growth targets.
  • Analyse sales figures and the provision of data information to enable management to take business decisions.
  • Assist direct reporting Sales Consultants to meet set targets, and support Branch Managers in managing their sellers to achieve sales targets.
  • Provide Induction, Sales and Product training to Sellers in conjunction with the technical team.
  • Ensure debtors control in respect of new clients and installations are in place
  • Handle client complaints.

Marketing:

  • Ensure that any product approved by the Technical Department is sold by the Sales Consultants.
  • Give feedback from clients and consultants about products to the Technical department or suppliers.
  • Analyse marketplace to establish needs.
  • Assist in market research of any new product before the product is launched.
  • Ensure that products are available at the right time at the right place.
  • Ensure the lead times are in line with customer needs and demands.
  • Formulate and implement pricing strategies for products and services.
  • Ensure that pricing strategies deliver highest margin while optimising growth in clients
  • Ensure that pricing strategies are in line with overall corporate and marketing plans.
  • Formulate discounts and specials where appropriate.

Advertising and Promotions:

  • Formulate and implement advertising objectives in line with corporate and marketing plans.
  • Analyse industry and competitor advertising strategies.
  • Control advertising budget.
  • Liaise with advertising suppliers.
  • Assess effectiveness of advertising.
  • Formulate and implement promotion strategy and objectives.
  • Conduct planning and execution of promotions.
  • Ensure that material for a public relations exercise meet overall communication objectives.

Management:

  • Compile, implement and control marketing plan and budget.
  • Assist Client Service Department with the analysing of client complaints.
  • Supply marketing related information to management team.
  • Attend management meetings.
  • Compile and implement policies and procedures.
  • Compile and implement performance appraisal system.
  • Conduct sales meeting.

Client Liaison:

  • Assist with any problems or complaints.
  • Give full feedback to clients when necessary.

Human Resources:

  • Recruit and assist with the recruitment of new sales staff.
  • Involved in disciplinary hearings.
  • Identify training needs and arrange for training.

Job requirements & other attributes:

  • Computer Literate (MS Office, advanced Excel, PowerPoint).

Competencies (Technical & Behavioural):

  • Integrity and trust
  • Drive for results
  • Action orientated
  • Business Acumen
  • Attention to detail
  • Managing through systems
  • Time Management
  • Strategic agility
  • Problem solving
  • Interpersonal savvy
  • Customer Focus

Deadline:20th November,2026

Key skills

Matric

At a glance

Company

Fidelity Services Group

Location

Western Cape, south-africa

Employment

Full Time

Experience

Valid until

December 11, 2026

Created

November 7, 2026