Develop, implement, and execute sales strategies to drive revenue growth, expand the company's customer base, and achieve established sales objectives.
Lead, supervise, and manage the sales team, ensuring effective execution of sales activities and achievement of individual and departmental sales targets.
Set sales targets, revenue objectives, and performance expectations for team members, and monitor progress against established goals.
Identify new business opportunities, target markets, prospective clients, and strategic partnerships to promote the company's ERP solutions and related services.
Oversee lead generation, prospecting, client acquisition, sales pipeline development, negotiations, and deal closures.
Build and maintain strong relationships with existing and prospective clients to drive customer acquisition, retention, and business growth.
Coach, mentor, and develop sales team members to strengthen their product knowledge, sales techniques, negotiation skills, and overall performance.
Monitor individual and team sales performance, revenue generation, conversion rates, and commission-earning activities, ensuring accountability and sustained productivity.
Drive personal sales and business development activities, where applicable, while ensuring the overall sales team achieves its revenue and performance targets.
Oversee the sales pipeline and ensure proper documentation, tracking, and follow-up of prospects, opportunities, customer interactions, and completed sales using the company's CRM or sales management system.
Participate in high-value negotiations, client presentations, product demonstrations, and strategic sales engagements.
Prepare and submit periodic sales reports detailing revenue generated, pipeline status, sales performance, conversion rates, business opportunities, and challenges.
Provide management with insights into market trends, competitor activities, customer feedback, and opportunities for business expansion.
Collaborate with management, marketing, implementation, and customer support teams to ensure alignment between sales commitments and service delivery.
Ensure prospective clients receive accurate information regarding the company's ERP solutions, implementation capabilities, and service offerings.
Identify opportunities to improve sales processes, team productivity, lead conversion, customer acquisition, and overall departmental effectiveness.
Promote a performance-driven sales culture that encourages accountability, achievement of sales targets, and maximisation of revenue and commission opportunities.