Manage and grow our share of the business from the customer accounts in assigned portfolio.
KEY RESPONSIBILITIES:
Implement account sales plan and planning agreements, to ensure annual sales objectives are achieved. Ensure quarterly dynamic pricing reviews are maintained and implemented.
Investigate new opportunities to increase our market share of wallet, to expand current business relationships and increase the value of customer accounts.
Review Customers' account results on a monthly basis, explain the reasons for any deviation and take corrective actions, in order to be aligned with the agreed budget and planning agreement.
Gain in-depth knowledge of customers' cyclical demand so as to improve service and recognize opportunities. Use this information to gather forecasts and share with the planner to facilitate the demand plans
Coordinate deliveries, follow-up shipments and keep customers informed, to avoid miscommunication.
Focus on working capital by managing stock levels, ensuring slow moving stock is attended to; assist the collection manager in the collecting of payments.
Maintain communications and make planned visits to customers (weekly, monthly and quarterly).
Forecast demand to the planning team (monthly, quarterly) to ensure the right SKU's and volumes are produced for customers as well as keeping stock levels as low as possible, avoiding redundant stocks.
Report ongoing (dynamic) analysis regarding market conditions and competitor activities to maintain market awareness to the company management and sales force.
Negotiate and implement the annual business budget and planning agreements, in terms of sales turnover, profitability and other KPIs, to contribute the agreed profits.
QUALIFICATIONS
Bachelor's degree or Higher National Diploma (HND) in Marketing and Sales or a related field
THE PERSON MUST HAVE:
Excellent business communication skills
Customer oriented skills
Experience in the commercial/sales from a B2B company, preferably in logistics/manufacturing sector
EXPERIENCE
Minimum of 4-6 years' experience
Knowledge of Microsoft Dynamics Navision or any other Enterprise Resource Planning (ERP) software
Knowledge of Microsoft Excel, Microsoft Words and Power Point Presentation