- The Sales and Inventory Officer will be responsible for managing daily sales activities, monitoring stock levels, maintaining accurate inventory records, and ensuring effective stock control.
- The successful candidate will support business growth by driving sales, monitoring product movement, preventing stock discrepancies, and ensuring products are adequately available to meet customer demand.
Key Responsibilities
Sales Management:
- Attend to customers professionally, understand their needs, and recommend suitable products.
- Promote products and services to drive sales and achieve assigned targets.
- Process customer orders, sales transactions, and payments accurately.
- Maintain proper records of daily sales and submit sales reports to management.
- Follow up on customer enquiries and maintain positive customer relationships.
- Identify opportunities to increase sales and improve customer satisfaction.
- Ensure proper product display, pricing, and presentation.
Inventory and Stock Management:
- Monitor daily stock levels and maintain accurate inventory records.
- Receive, inspect, verify, and document incoming stock.
- Record all stock movements, including purchases, sales, transfers, returns, and damaged goods.
- Conduct regular physical stock counts and reconcile discrepancies with inventory records.
- Monitor fast-moving, slow-moving, and expired products where applicable.
- Identify low-stock items and communicate replenishment needs to management.
- Ensure proper storage, handling, labelling, and arrangement of products.
- Prevent stock losses, pilferage, wastage, and unauthorised stock movements.
Reporting and Documentation:
- Prepare daily, weekly, and monthly sales and inventory reports.
- Maintain accurate records of stock received, stock issued, and closing balances.
- Report stock shortages, excesses, damages, and discrepancies promptly.
- Ensure all sales and inventory transactions are properly documented.
- Maintain organised and up-to-date inventory and sales records.
- Adhere strictly to company policies, procedures, and inventory control standards.
- Work closely with the purchasing, accounts, and operations teams.
- Ensure that all products are properly accounted for.
- Maintain cleanliness and organisation of the sales and storage areas.
- Perform other related duties as assigned by management.
Key Performance Indicators (KPIs)
Performance will be assessed based on:
- Achievement of assigned sales targets.
- Accuracy of inventory records and stock reconciliation.
- Reduction in stock losses, wastage, and discrepancies.
- Timely submission of sales and inventory reports.
- Effective stock monitoring and replenishment.
- Customer satisfaction and service delivery.
- Compliance with established company procedures.
Requirements and Qualifications
- Minimum of OND/HND or Bachelor's degree in Business Administration, Accounting, Marketing, or a related field.
- 1 - 3 years of relevant experience in sales, inventory management, retail operations, or stock control.
- Good knowledge of inventory management procedures and stock reconciliation.
- Proficiency in Microsoft Excel and basic computer applications.
- Experience using POS systems or inventory management software is an added advantage.
- Strong numerical, analytical, and record-keeping skills.
- Excellent communication, customer service, and interpersonal skills.
- High level of honesty, accountability, and attention to detail.
- Ability to work independently and meet deadlines.
Required Skills and Competencies:
- Sales and negotiation skills.
- Inventory tracking and stock reconciliation.
- Data entry and record management.
- Customer relationship management.
- Problem-solving and analytical thinking.
- Time management and organisational skills.
- Integrity and attention to detail.
- Ability to work under minimal supervision.