Summit Recruitment and Search·Nairobi, kenya·Full Time·Remote
HospitalityFull TimeRemote
-Closes 10 Dec 2026
Key Responsibilities
Prepare detailed safari itineraries, budgets and costings, including accommodation, flights, transport and activities, using Google Sheets and itinerary planning platforms.
Coordinate client bookings, maintain accurate travel documentation and manage special requirements, including dietary preferences and passport information.
Liaise with hotels, safari lodges, airlines, transport providers and activity suppliers to confirm availability, negotiate rates and ensure smooth service delivery.
Monitor and coordinate safari arrangements throughout the client's journey, promptly resolving itinerary changes and providing necessary on-ground support.
Maintain supplier rates, booking records, client databases and payment schedules, ensuring accurate documentation and timely coordination of supplier invoices and payments.
Incorporate conservation activities and partnerships into safari itineraries, creating opportunities for meaningful guest engagement with conservation organisations.
Support marketing and communication activities, including preparing itinerary descriptions, updating website content, managing social media and identifying potential business opportunities.
Key Qualifications
Diploma or Bachelor's degree in Tourism, Hospitality, Travel Management, Business Administration or a related field.
Preferably 1 - 4 years' experience in safari planning, tour operations, travel consultancy or a related field. Entry-level and more experienced candidates will also be considered.
Good knowledge of East African safari destinations, accommodation options and travel logistics. Familiarity with safari destinations in Tanzania will be an added advantage.
Strong numerical and budgeting skills, with proficiency in Microsoft Excel or Google Sheets and the ability to prepare accurate itinerary costings.
Excellent written and verbal English communication skills, with strong attention to detail, organisation and customer service abilities.
Genuine interest in travel, wildlife and conservation, with the ability to work independently, manage multiple bookings and deliver results in a remote working environment.