An exciting opportunity exists for a driven, dynamic and customer-focused Sales Consultant to join a leading retailer of premium beds and mattresses.
Based at the showroom, you will assist walk-in customers while also managing sales and customer relationships remotely via email, WhatsApp and telephone.
The role also offers the opportunity to develop long-term relationships with interior decorators, designers, hotels and hospitality groups, providing tailored sleep solutions for residential, commercial and hospitality projects.
The ideal candidate will have a consultative sales approach, strong relationship-building and communication skills, and the confidence to identify and develop new business opportunities. You should be equally comfortable engaging with customers face-to-face and building rapport digitally with clients who may never visit the showroom.
Requirements:
Previous retail or showroom sales experience
Confident, energetic and customer-focused approach
Strong communication, relationship-building and closing skills
Positive attitude with a passion for exceptional customer service
Experience in furniture, home décor, bedding or related industries advantageous
Comfortable working across email, WhatsApp and telephone
Good computer literacy, including Microsoft Office, email, quotations, CRM / order management systems and general business software