Our client is looking for an experienced and professional Restaurant Supervisor to oversee daily restaurant operations and service delivery.
Requirements:
Company
Stellar Human Resource Solutions
Location
Nairobi, kenya
Employment
Full Time
Experience
Valid until
Not specified
Created
August 14, 2026
Nexus Staffing Solutions
A growing hospitality establishment in Kileleshwa, Nairobi is looking for an Assistant Restaurant Supervisor to support the Supervisor and management team in coordinating daily restaurant operations. The successful candidate will play a hands-on role in supporting staff, maintaining service standards and ensuring a positive customer experience. Key Responsibilities Assist in supervising restaurant staff during daily operations. Support coordination between the service and kitchen teams. Ensure customers receive friendly and efficient service. Monitor staff attendance, punctuality, grooming and conduct. Assist with managing customer complaints and service concerns. Support restaurant cleanliness, hygiene and general presentation. Help monitor stock levels and report shortages. Assist with opening and closing procedures. Support implementation of operational procedures and service standards. Monitor service flow and help resolve operational challenges. Support the Supervisor in assigning duties and coordinating staff. Assist in monitoring employee performance and discipline. Escalate operational and customer-service issues to the Supervisor. Step in for the Supervisor when required. Candidate Profile The ideal candidate should: Have previous experience in a restaurant, hotel, food-service or hospitality environment. Have good customer-service and communication skills. Be comfortable working in a fast-paced environment. Demonstrate leadership potential and the ability to work effectively with a team. Be organised, reliable and hands-on. Be willing to work shifts, weekends and public holidays where required. Have a positive attitude towards customers and colleagues.
3 hours ago
A growing hospitality establishment in Kileleshwa, Nairobi is looking for a hands-on and experienced Restaurant Supervisor to support the smooth running of daily restaurant operations. The successful candidate will supervise the restaurant team, maintain service standards, support customer satisfaction and ensure that daily operations run efficiently. Key Responsibilities Supervise and coordinate restaurant staff during daily operations. Ensure customers receive professional, efficient and friendly service. Monitor staff attendance, punctuality, grooming and conduct. Coordinate front-of-house activities and ensure smooth service flow. Monitor cleanliness, hygiene and general presentation of the restaurant. Support proper handling of customer orders and service issues. Respond to customer complaints and ensure appropriate resolution. Monitor stock usage and report shortages or operational concerns. Coordinate with kitchen and service teams to minimise delays and errors. Ensure staff follow established operational procedures. Support opening and closing procedures. Monitor staff performance and provide day-to-day guidance. Escalate significant operational or employee issues to management. Support management in maintaining efficient restaurant operations. Candidate Profile The ideal candidate should: Have previous experience in a restaurant, hotel, food-service or hospitality environment. Demonstrate strong team supervision and customer-service skills. Be confident managing staff in a busy service environment. Have good communication and problem-solving skills. Be organised, responsible and hands-on. Be comfortable working shifts, weekends and public holidays where required. Demonstrate an understanding of hospitality service standards and workplace hygiene.
Excelon Limited
Position Overview The Resort Supervisor is responsible for overseeing daily operations across guest services, food & beverage, and recreational facilities. This role ensures smooth coordination between departments, maintains high service standards, and delivers exceptional guest experiences. Key Responsibilities Guest Experience: Supervise front desk operations, handle guest concerns, and ensure personalized service. Team Leadership: Manage and motivate staff, schedule shifts, and conduct training sessions. Operations Oversight: Monitor, maintenance, and food service to maintain quality standards. Financial Control: Assist in budgeting, track expenses, and optimize resource allocation. Compliance & Safety: Ensure adherence to health, safety, and regulatory requirements. Event Coordination: Support planning and execution of special events, conferences, and recreational activities. Qualifications Diploma/Degree in Hospitality Management or related field. 2 - 5 years of supervisory experience in hospitality or resort operations. Strong leadership, communication, and problem-solving skills. Knowledge of property management systems and hospitality software. Ability to work flexible hours, including weekends and holidays. Desired Attributes Customer-focused mindset with attention to detail. Multitasking ability in a fast-paced environment. Cultural awareness to engage diverse guests. Proactive problem-solving approach
3 months ago