Duties and responsibilities:
General Management
- Report on programmes, activities and challenges arising within the Residence continuously.
- Attend and co-facilitate training programmes/ workshops either for personal development or the development of the students.
- File all relevant contracts and agreement forms, election documents.
- Facilitate the implementation of the code of conduct.
- Compile a comprehensive term and annual report on the Residence management.
- Report breakages and maintenance in collaboration with the Service Manager.
- Financial administration and management of the Residence.
- Facilitate OHS with relevant offices.
Student-related management
- Create an inspirational space within the residence community.
- Manage and control the residence, including the establishment and/or maintenance of an academic learning culture within a diverse residence community.
- Manage the residence within the parameters of the stated vision, mission and strategic goals of the UFS and Student Affairs Department.
- Establish the residence as a dynamic and diverse community where transformative living and learning can occur.
- Implement value-driven management in residence and facilitate value-driven dialogues
- Guide the residence committee.
- Implement the college initiative.
- Provide guidance, direction, advice, and mentorship to students within the residence.
- Create a residence culture that is inclusive of diverse communities.
- Maintain sound working relationships with students.
- Ensure effective communication with all residents about their roles and responsibilities.
- Prioritise the interaction with parents and prospective students.
- Engage residents and parents (where necessary) on the activities and programmes of the residents.
Development, management and supervision of student leaders
- Build and maintain good relations with residence management and ensure that the residence committee functions well and monitors their tasks and responsibilities.
- Facilitate the residence committee elections and appointments.
- Manage and lead the training of residence student leadership, considering opportunities provided by the UFS.
- Actively participate in the yearly planning of the residence committee and ensure that the year plan is finalised and implemented.
- Offer mentorship to leaders where required.
- Facilitate and support continuous team building and individual development.
- Attend residence committee and house meetings as part of the residence management.
- Oversee the first year's election committee.
- Oversee collaboration of Sub-committees, mentors, and other residence second-layer leadership.
- Identifying student leaders and opportunities for leadership development.
Promote the integration of residence living and learning and value-driven culture
- Ensure the welcoming of FTENs within the residence and that this meets the highest University standards.
- Facilitate the residence mentor system by ensuring that mentors are appointed and trained, guide mentors: schedule regular feedback sessions with mentors to offer advice and guidance were required.
- Promote the residence as an environment that enhances student success through student success and engagement: encourage academics and invite guests to visit the residence and to share research.
- Provide support and guidance to students on issues that might arise with regard to personal, life, and/or career and refer, if necessary, to relevant professionals
- Establish a healthy community culture within the residence, particularly regarding the celebration of diversity and participation within the residence, regarding community interaction
- Create an atmosphere that is conducive to learning and student success
- Provide support for academic, medical, emotional, psychological, and social care to ensure each student's personal growth, development, and stability.
- Promote a sense of community for students where they take responsibility for their well-being and their fellow students.
- Support and refer students to the relevant academic departments, UFS and Student Affairs support departments for necessary aid on campus.
- Act as a role model at all times.
Policy and compliance management
- Ensure the application of policies as conveyed by Student Affairs and Housing and Residence Affairs Departments.
- Implement general UFS policy and relevant department policy and guidelines.
- Ensure that the residents have a proper disciplinary code that fits the student regulations of the university and one that meets value-driven management standards.
- Manage disciplinary incidents in terms of residential students as well as inculcate values amongst the students regarding the disciplinary structure of the residence.
- In collaboration with the Residence Committee, refer disciplinary incidents within the residence to the Student Disciplinary Committee of the University.
- Manage and report other incidents within the residence.
- Implement Residence Placement Policy regarding integration, room allocations, etc.
- Revise student disciplinary procedures.
- Monitor minor offenses, penalties, and the disciplinary committee for severe offenses.
- Handle appeals against penalties issued by the residence committee.
- Conduct confidential conversations with students after serious transgression.
- Participate in mediation and coaching and liaise with the HOD to resolve disciplinary matters.
- Refer level three contraventions to HOD.
- A bachelor's degree or an advanced diploma/BTech degree/postgraduate certificate on NQF Level 7.
- Minimum two (2) years' experience in a university residence or Student Affairs Environment.
- A postgraduate qualification on NQF Level 8 will be advantageous.
- Three (3) to five (5) years' experience will be advantageous.
- Knowledge of the student disciplinary process.
- Knowledge of residence management and policies.
- Understanding trends in Higher Education.
- Mentoring and coaching.
- Conflict resolution and mediation.
Closing date:
29 October 2026