Relationship Officers - Cbd

KEY RESPONSIBILITIES

• Identify and acquire new customers and business opportunities.
• Build and maintain strong relationships with existing and prospective customers.
• Drive quality loan/business acquisition in line with Fincorp's credit policies.
• Conduct market visits and customer activations to generate new business.
• Follow up on leads, applications and customer relationships.
• Support loan portfolio quality through effective customer follow-up.
• Work closely with the Branch Manager and other teams to achieve branch objectives.

QUALIFICATIONS & EXPERIENCE

• A relevant Diploma or Bachelor's degree.
• Previous experience in sales, relationship management, microfinance, banking, SACCOS or credit/lending will be an advantage.
• Strong business development and customer acquisition skills.
• Excellent communication and negotiation skills.
• A strong understanding of the local market.
• Ability to work independently and as part of a team.
• Target-driven, proactive and self-motivated personality.