Financial Services

Relationship Officer

Retrust Microfinance Bank·Lagos, nigeria·Full Time·Contract
Financial ServicesFull TimeContract
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Job Summary

  • The Relationship Officer will be responsible for sourcing new customers, disbursement of collatarized loan, marketing the Bank's loan products, conducting credit assessments, monitoring loan portfolios, and ensuring timely loan repayments.
  • The ideal candidate must possess strong marketing skills, excellent interpersonal abilities, and a passion for business development.

Key Responsibilities

  • Market and promote the Bank's loan products and services.
  • Source and onboard new collatarized loan customers.
  • Conduct customer visits, business appraisals, and credit investigations.
  • Analyze customers' repayment capacity and recommend suitable loan facilities.
  • Prepare and process loan applications in line with the Bank's policies.
  • Monitor disbursed loans and ensure prompt repayment.
  • Maintain quality loan portfolios and minimize delinquency rates.
  • Build and maintain strong relationships with customers.
  • Achieve assigned business development and portfolio growth targets.
  • Prepare periodic reports on marketing and loan activities.

Requirements

  • Minimum of OND, HND, or Bachelor's Degree in Business Administration, Marketing, Banking & Finance, Economics, or related disciplines.
  • Previous experience in loan marketing, sales, microfinance banking, or related financial services will be an added advantage.
  • Strong communication, negotiation, and relationship management skills.
  • Ability to work independently and meet targets.
  • Good analytical and credit assessment skills.
  • Proficiency in Microsoft Office applications.

Competencies:

  • Customer-focused mindset.
  • High level of integrity and professionalism.
  • Strong marketing and business development skills.
  • Excellent presentation and persuasion abilities.
  • Result-oriented and self-motivated.

Key skills

ONDBA/BSc/HND
Apply Now
Send your CV along with a cover letter tocareers@retrustmfb.com

Please use the job title as the subject line of your email.

At a glance

Company

Retrust Microfinance Bank

Location

Lagos, nigeria

Employment

Full Time

Work style

Contract

Experience

Valid until

Not specified

Created

October 8, 2026