- The Regional Manager will be responsible for developing and executing sales strategies to promote and sell PalmPay's BNPL (Buy Now Pay Later) business within a designated region.
- This role involves managing a team of sales representatives, driving regional sales growth, building relationships with partners, and ensuring that the BNPL product line meets its sales targets.
- The Regional Manager will also monitor market trends, identify opportunities, and provide strategic insights to support overall business objectives.
Key Responsibilities
Sales Strategy & Execution:
- Develop and implement sales strategies to achieve BNPL sales targets in the region.
- Ensure alignment of sales activities with the company's overall business goals.
- Drive sales performance through the management of a regional sales team.
- Lead, motivate, and manage a team of sales executives and agents in the assigned region.
- Set performance targets for team members and track their progress.
- Provide coaching, training, and support to enhance sales productivity.
- Identify new business opportunities and potential market segments for BNPL products.
- Build strong relationships with merchants, agents, and distributors to grow BNPL penetration. o Conduct market research and competitor analysis to stay ahead of market trends and adapt strategies accordingly.
- Engage with partner financial institutions, merchants, and distribution channels to expand card issuance. o Manage relationships with key stakeholders to ensure smooth operations and product adoption.
- Prepare regular sales reports, forecasts, and presentations for senior management.
- Analyze regional sales data to monitor performance, identify trends, and recommend improvements.
- Monitor and report on key market insights, including customer feedback and product performance.
Compliance & Risk Management:
- Ensure that all sales activities adhere to regulatory and company policies.
- Manage risk by implementing effective controls and monitoring mechanisms in card distribution and sales.
Customer Service & Support:
- Collaborate with customer service teams to ensure high levels of customer satisfaction with the BNPL products.
- Resolve escalated customer issues related to BNPL usage, delivery, or service issues.
- Bachelor's degree in Business Administration, Marketing, Finance, or a related field.
- 5+ years of sales management experience, preferably within the financial services or fintech industry.
- Proven track record of achieving sales targets and growing a customer base.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Solid understanding of the payment and financial ecosystem, particularly ATM and card services.
- Ability to analyze sales data and market trends.
- Ability to travel extensively within the assigned region.