Operations

Regional Manager- Aim

BRAC International·Unknown, ghana·Full Time·Contract
OperationsmanagerFull TimeContract
-Closes Oct 26, 2026

Department/Programme

Mastercard Foundation Accelerating Impact for Young Women in partnership with BRAC (AIM)

Regional Manager

Central and Upper West Region (one per region)

Reporting to

Field Operations Manager, AIM

Level/Grade

ORGANISATIONAL RELATIONSHIPS:

ORGANISATIONAL RELATIONSHIPS:

Number of persons supervised (including the name of the positions):

4-6 Branch Managers

Supervision received by: (Name of the position)

Field Operations Manager, AIM

About the AIM Programme

The Mastercard Foundation Accelerating Impact for Young Women (AIM) in Partnership with BRAC is equipping 2 million adolescent girls and young women (AGYW) with age-appropriate entrepreneurship, employability, and life-skills training, as well as the tools to start and scale their own businesses. The nine-year program (2021-2030) applies BRAC’s proven model using microfinance, youth empowerment, agriculture, education, and skills development to improve lives and livelihoods. It currently operates in seven African countries: Sierra Leone, Liberia, Uganda, Tanzania, Rwanda, Ghana, and Kenya. Based on the AGYW age, needs, and circumstances, AGYW are placed on one of two pathways in the AIM programme: an education pathway or a livelihood pathway.

Job summary

Reporting to the FOM, the AIM-RM will provide leadership for overall program planning, budgeting, implementation and monitoring activities at the regional level. With direction from FOM and the Programme Manager, AIM, the RM will ensure internal alignment and coordination at the regional level. The RM will be in-charge of supervising Technical Sector Officers (TSO) and branch managers’ activities, helping in recruitment, onboarding, training and management of Branch Managers and Program Officers. This will involve planning, organizing and optimizing operational processes, monitoring, supervision and execution of all AIM programme activities, including training, community mobilization, effective coordination with support departments, procurement and distribution of inputs to programme participants, service provider mapping & linkage, internal stakeholder engagement. This role will also support regional-level staff meetings, prepare MIS, narrative and financial reports.

MAJOR RESPONSIBILITIES

Program implementation support

Lead the overall planning, execution and management of the AIM programme at the regional-level.

Lead the overall planning, execution and management of the AIM programme at the regional-level.

Coordinate closely with Branch Managers (BMs) to ensure timely implementation of monthly, quarterly, and yearly activity plans as per the AIM work plan and budget

Coordinate closely with Branch Managers (BMs) to ensure timely implementation of monthly, quarterly, and yearly activity plans as per the AIM work plan and budget

Lead in implementation of all program activities in the AIM region and ensure adherence to the operations manual and maintenance of quality and safeguarding standards during program implementation

Lead in implementation of all program activities in the AIM region and ensure adherence to the operations manual and maintenance of quality and safeguarding standards during program implementation

Monitor and coordinate all region-level activities rolled out by BM, TSOs, & Branch Accounts and Operation Officers (BAOOs)

Monitor and coordinate all region-level activities rolled out by BM, TSOs, & Branch Accounts and Operation Officers (BAOOs)

Ensure internal monitoring within the programme to assess the quality of service delivery, data collection and integrity and documentation in branch offices

Ensure internal monitoring within the programme to assess the quality of service delivery, data collection and integrity and documentation in branch offices

Ensure appropriate, timely and accurate data collection against agreed indicators to enable both internal and external reporting.

Ensure appropriate, timely and accurate data collection against agreed indicators to enable both internal and external reporting.

Ensure and strengthen MIS, program/management data collection and reporting by using BInsight application and other tools developed by the programme

Ensure and strengthen MIS, program/management data collection and reporting by using BInsight application and other tools developed by the programme

Conduct regular (as guided by the programme supervisory framework) branch and community visits to monitor and verify program performance, files, documents and data to improve the programme quality

Conduct regular (as guided by the programme supervisory framework) branch and community visits to monitor and verify program performance, files, documents and data to improve the programme quality

Provide support to strengthen the supervision framework to ensure quality programme delivery.

Provide support to strengthen the supervision framework to ensure quality programme delivery.

Prepare MIS and financial reports and other reports as per requirements, and submit them on time.

Prepare MIS and financial reports and other reports as per requirements, and submit them on time.

Provide leadership to troubleshoot operational and management issues as they arise.

Provide leadership to troubleshoot operational and management issues as they arise.

Identify, forge, mobilize and manage partnerships with key partners and stakeholders at the regional level to ensure maximum visibility

Identify, forge, mobilize and manage partnerships with key partners and stakeholders at the regional level to ensure maximum visibility

Follow up on all market development-related activities, community mobilization & collaborate with the BRAC Microfinance (MF) team in ensuring financial inclusion activities are effectively conducted.

Follow up on all market development-related activities, community mobilization & collaborate with the BRAC Microfinance (MF) team in ensuring financial inclusion activities are effectively conducted.

Follow-up the education-related support to the eligible participants within the Branch.

Follow-up the education-related support to the eligible participants within the Branch.

Follow up on the distribution or provision of school-related costs (in-kind or cash) and monitor the use of resources, as well as the school attendance of AIM education participants.

Follow up on the distribution or provision of school-related costs (in-kind or cash) and monitor the use of resources, as well as the school attendance of AIM education participants.

Ensure reporting as per donor reporting guidelines with close attention to financial reporting guidelines

Ensure reporting as per donor reporting guidelines with close attention to financial reporting guidelines

Follow-up and ensure at least 80% of eligible participants transition to formal financial institutions

Follow-up and ensure at least 80% of eligible participants transition to formal financial institutions

Support the AIM Programme Manager and FOM with updates and information, as required.

Support the AIM Programme Manager and FOM with updates and information, as required.

Support procurement and budget control

Oversee all regional-level procurement, ensuring procurement guidelines are strictly followed, reporting any concerns to the FOM/PM, as needed.

Oversee all regional-level procurement, ensuring procurement guidelines are strictly followed, reporting any concerns to the FOM/PM, as needed.

Monitor spending rates periodically to avoid over or underspending

Monitor spending rates periodically to avoid over or underspending

Ensure cash flow for smooth day-to-day project activities

Ensure cash flow for smooth day-to-day project activities

Supervisory and Coordination Support:

Oversee hiring, onboarding, and training of regional and branch-level staff

Oversee hiring, onboarding, and training of regional and branch-level staff

Develop a supervision framework for field staff and ensure staff deliver planned activities on time and budget

Develop a supervision framework for field staff and ensure staff deliver planned activities on time and budget

Coordinate closely with all relevant colleagues to ensure the implementation of annual work plans, staff accountability, supervision guidelines, and KPIs for all the AIM positions in the region

Coordinate closely with all relevant colleagues to ensure the implementation of annual work plans, staff accountability, supervision guidelines, and KPIs for all the AIM positions in the region

Organize and facilitate regional coordination meetings, trainings, workshops, and district-level events to ensure communication, planning and internal alignment

Organize and facilitate regional coordination meetings, trainings, workshops, and district-level events to ensure communication, planning and internal alignment

Schedule regular check-ins with FOM to provide updates on program implementation

Schedule regular check-ins with FOM to provide updates on program implementation

Safeguarding Responsibilities:

Ensure the safety of team members from any harm, abuse, neglect, harassment, and exploitation to achieve the programme’s goals on safeguarding implementation

Ensure the safety of team members from any harm, abuse, neglect, harassment, and exploitation to achieve the programme’s goals on safeguarding implementation

Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment

Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment

Practice, promote, and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.

Practice, promote, and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.

Follow the safeguarding reporting procedure in case any reportable incident takes place and encourage others to do the same.

Follow the safeguarding reporting procedure in case any reportable incident takes place and encourage others to do the same.

MAJOR CHALLENGES

Coordination with different stakeholders, internal migration, staff capacity building and staff dropout, ensuring timely procurement

Coordination with different stakeholders, internal migration, staff capacity building and staff dropout, ensuring timely procurement

KEY PERFORMANCE INDICATORS (KPIs)

DECISION MAKING

Decision taken independently: - Program implementation as per work plan,

BM supervision, training plan,

BM supervision, training plan,

TSO supervision, training plan.

TSO supervision, training plan.

Decision referred to the Supervisor: - Financial approval based on the AIM Table of Decision Making and Country Delegation of Authority

Change implementation time of AIM work plan,

Change implementation time of AIM work plan,

Role change among the staff or any other difficulties.

Role change among the staff or any other difficulties.

RELATIONSHIP TO OTHER ROLES

Within the Programme or Department (position names): MF team, Technical Specialists, POs, HR, IT, Accounts & Finance and M&L

Within the Programme or Department (position names): MF team, Technical Specialists, POs, HR, IT, Accounts & Finance and M&L

Outside the Programme or Department (Programme & position names): AIM Region-level Government and NGO officials, Local government representatives

Outside the Programme or Department (Programme & position names): AIM Region-level Government and NGO officials, Local government representatives

WHO DOES PERFORMANCE REVIEWS FOR THIS ROLE?

Field Operations Manager

Field Operations Manager

ANY OTHER ADDITIONAL RESPONSIBILITIES?

Team building, guest management and coordination with other BRAC staff/teams.

Team building, guest management and coordination with other BRAC staff/teams.

BUDGET under this POSITION: [Budget holds/provided to spend for the project or programme or the signing authority of the position (If any)]

Not Applicable

Not Applicable

NUMBER OF REPORTEES:

Direct: 10-12

Direct: 10-12

Indirect: 30-50

Indirect: 30-50

EXPERIENCE (Including sector/industry)

A minimum of 5 Years working experience of field management/ direct implementation in development sector included livelihood, employment creating with women and youth development

A minimum of 5 Years working experience of field management/ direct implementation in development sector included livelihood, employment creating with women and youth development

Bachelor’s degree in Social Science/Anthropology/Sociology/Business Administration and/or other relevant fields. Master's degree is an added advantage.

Bachelor’s degree in Social Science/Anthropology/Sociology/Business Administration and/or other relevant fields. Master's degree is an added advantage.

4-6 years of experience of field management/direct implementation experience.

4-6 years of experience of field management/direct implementation experience.

Prior experience in the international development sector, including familiarity with extreme poor and marginalized communities to implement integrated community development programs including microfinance, livelihood, agricultural and food security, and/or girl’s and women’s empowerment programs.

Prior experience in the international development sector, including familiarity with extreme poor and marginalized communities to implement integrated community development programs including microfinance, livelihood, agricultural and food security, and/or girl’s and women’s empowerment programs.

KNOWLEDGE, SKILLS & COMPETENCIES

Experience in project management and coordination, including supervision and monitoring, administration, finance, and logistics

Experience in project management and coordination, including supervision and monitoring, administration, finance, and logistics

Strong Microsoft Office skills

Strong Microsoft Office skills

Strong sense of teamwork and collaboration and demonstrated ability to build relationships with individuals from diverse backgrounds

Strong sense of teamwork and collaboration and demonstrated ability to build relationships with individuals from diverse backgrounds

Personal qualities of integrity, credibility, and dedication to the mission of BRAC.

Personal qualities of integrity, credibility, and dedication to the mission of BRAC.

SPECIFIC EDUCATIONAL QUALIFICATION

Degree: Bachelor’s (Masters is an added advantage)

Degree: Bachelor’s (Masters is an added advantage)

Concentration / Major: Development Studies, Social Work, Social Science and other relevant fields

Concentration / Major: Development Studies, Social Work, Social Science and other relevant fields

PROFESSIONAL DEGREE / CERTIFICATION

Qualified and interested applicants should submit their application torecruitment.ghana@brac.net stating the job title and the preferred location in the email subject.

Qualified and interested female candidates in the Upper West Region and Central Regionof Ghana are encouraged to apply and only shortlisted candidates will be contacted.

Key skills

Bachelor / Master

At a glance

Company

BRAC International

Location

Unknown, ghana

Employment

Full Time

Work style

Contract

Experience

manager

Valid until

October 26, 2026

Created

October 19, 2026