Hospitality

Receptionists

Elysian Farm & Resort·Oyo, nigeria·Full Time·Onsite

HospitalityFull TimeOnsite

Interested applicant(s) should possess relevant qualifications and experience

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Bartender

Davina Hotel & Resort

Abuja, nigeria

full-time

Job Summary We are seeking a skilled, professional, hardworking, and customer-focused Bartender to join our hotel team. The successful candidate will be responsible for preparing and serving alcoholic and non-alcoholic beverages, welcoming guests, taking orders, maintaining cleanliness in the bar area, managing stock, and ensuring that guests receive excellent service throughout their visit. The ideal candidate must have good communication skills, a positive attitude, a neat appearance, knowledge of beverages and mixology, and the ability to work efficiently under pressure while maintaining professional conduct and complying with hotel policies and service standards. Duties and Responsibilities Guest Reception and Customer Service: Welcome guests warmly and courteously upon arrival at the bar. Present beverage menus and provide accurate information about available drinks, prices, and special offers. Respond politely to guests' questions and enquiries. Recommend beverages based on guests' preferences when appropriate. Attend promptly to guests' needs and requests. Handle guest complaints professionally and report unresolved issues to the supervisor. Maintain a friendly, respectful, and professional attitude toward all guests. Monitor guests' alcohol consumption and refuse service responsibly when necessary. Beverage Preparation and Service: Take guests' beverage orders accurately. Prepare and serve alcoholic and non-alcoholic drinks according to hotel standards. Mix cocktails, mocktails, juices, soft drinks, coffee, tea, and other beverages as required. Use correct measurements, recipes, garnishes, glassware, and presentation standards. Serve beverages promptly and correctly. Confirm that orders are complete and meet guests' requirements before serving. Follow up with guests to confirm their satisfaction with the beverages and service. Process bills and payments accurately where assigned and authorized. Verify guests' age when required and comply with all applicable alcohol service regulations. Cleanliness and Hygiene: Keep the bar counter, service stations, storage areas, and assigned areas clean and tidy. Clean and polish glassware, bar tools, equipment, and work surfaces regularly. Maintain high standards of personal hygiene and grooming. Follow food safety, sanitation, and hygiene procedures. Dispose of waste properly and maintain clean waste areas. Report spills, broken equipment, and other hazards immediately. Ensure that beverages, garnishes, ice, and other ingredients are handled hygienically. Stock and Equipment Management: Ensure that beverages, mixers, garnishes, ice, glassware, napkins, and other bar supplies are available. Handle bar equipment carefully and report damaged or missing items. Monitor stock levels and report shortages to the supervisor. Store alcoholic beverages and other supplies securely and appropriately. Assist with stock-taking, inventory checks, and daily beverage counts when required. Record beverage usage, wastage, breakages, and transfers accurately. Avoid waste, misuse, or unauthorized removal of hotel property. Teamwork and Communication: Work closely with restaurant staff, kitchen staff, receptionists, and other hotel employees. Communicate orders, special requests, and guest concerns accurately. Coordinate with service staff to ensure timely beverage delivery. Attend staff briefings and departmental meetings as required. Follow instructions from supervisors and management. Assist colleagues when necessary to ensure smooth bar and restaurant operations. Discipline and Professional Conduct: Report to work punctually and be properly dressed in the approved uniform. Comply with hotel rules, regulations, and operational procedures. Treat guests, colleagues, supervisors, and management with respect. Avoid arguments, fighting, bullying, abusive language, and any form of misconduct in the workplace. Refrain from using mobile phones during working hours except when authorized or required for official duties. Never disclose confidential guest or hotel information without authorization. Report incidents, customer complaints, suspected theft, and operational problems promptly. Carry out other reasonable duties assigned by the supervisor or management.

9 days ago

Waitress Or Waiter

Davina Hotel & Resort

Abuja, nigeria

full-time

Job Summary We are seeking a polite, presentable, hardworking, and customer-focused Waitress/Waiter to join our hotel team. The successful candidate will be responsible for welcoming guests, taking food and beverage orders, serving meals and drinks, maintaining cleanliness in the restaurant and dining areas, and ensuring that guests receive excellent service throughout their visit. The ideal candidate must have good communication skills, a positive attitude, a neat appearance, and the ability to work efficiently under pressure while maintaining professional conduct and complying with hotel policies and service standards. Duties and Responsibilities Guest Reception and Customer Service: Welcome guests warmly and courteously upon arrival. Escort guests to their tables when necessary. Present menus and provide accurate information about available meals, drinks, prices, and special offers. Respond politely to guests' questions and enquiries. Attend promptly to guests' needs and requests. 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9 days ago

Bartender

Davina Hill Resort and Hotel Gwarinpa, Abuja

Gwarinpa, Abuja (FCT) Employment Type: Full-time, Abuja (FCT), Nigeria

full-time

At Davina Hill Resort & Hotel, we provide top-notch accommodation services with exceptional room service tailored to your preferences. Our commitment to delivering a high-quality experience ensures your stay is nothing short of outstanding. Whether you’re a business traveler or a leisure seeker, our resort and hotel is dedicated to making your stay truly memorable. We invite you to savor the exquisite flavors of our continental cuisine at our restaurant and lounge. Our professional chef creates culinary masterpieces, ensuring an unforgettable dining experiences. We are recruiting to fill the position below: Job Title: Bartender Location: Gwarinpa, Abuja (FCT) Employment Type: Full-time Job Summary We are seeking a skilled, professional, hardworking, and customer-focused Bartender to join our hotel team. The successful candidate will be responsible for preparing and serving alcoholic and non-alcoholic beverages, welcoming guests, taking orders, maintaining cleanliness in the bar area, managing stock, and ensuring that guests receive excellent service throughout their visit. The ideal candidate must have good communication skills, a positive attitude, a neat appearance, knowledge of beverages and mixology, and the ability to work efficiently under pressure while maintaining professional conduct and complying with hotel policies and service standards. Duties and Responsibilities Guest Reception and Customer Service: Welcome guests warmly and courteously upon arrival at the bar. Present beverage menus and provide accurate information about available drinks, prices, and special offers. Respond politely to guests' questions and enquiries. Recommend beverages based on guests' preferences when appropriate. Attend promptly to guests' needs and requests. Handle guest complaints professionally and report unresolved issues to the supervisor. Maintain a friendly, respectful, and professional attitude toward all guests. Monitor guests' alcohol consumption and refuse service responsibly when necessary. Beverage Preparation and Service: Take guests' beverage orders accurately. Prepare and serve alcoholic and non-alcoholic drinks according to hotel standards. Mix cocktails, mocktails, juices, soft drinks, coffee, tea, and other beverages as required. Use correct measurements, recipes, garnishes, glassware, and presentation standards. Serve beverages promptly and correctly. Confirm that orders are complete and meet guests' requirements before serving. Follow up with guests to confirm their satisfaction with the beverages and service. Process bills and payments accurately where assigned and authorized. Verify guests' age when required and comply with all applicable alcohol service regulations. Cleanliness and Hygiene: Keep the bar counter, service stations, storage areas, and assigned areas clean and tidy. Clean and polish glassware, bar tools, equipment, and work surfaces regularly. Maintain high standards of personal hygiene and grooming. Follow food safety, sanitation, and hygiene procedures. Dispose of waste properly and maintain clean waste areas. Report spills, broken equipment, and other hazards immediately. Ensure that beverages, garnishes, ice, and other ingredients are handled hygienically. Stock and Equipment Management: Ensure that beverages, mixers, garnishes, ice, glassware, napkins, and other bar supplies are available. Handle bar equipment carefully and report damaged or missing items. Monitor stock levels and report shortages to the supervisor. Store alcoholic beverages and other supplies securely and appropriately. Assist with stock-taking, inventory checks, and daily beverage counts when required. Record beverage usage, wastage, breakages, and transfers accurately. Avoid waste, misuse, or unauthorized removal of hotel property. Teamwork and Communication: Work closely with restaurant staff, kitchen staff, receptionists, and other hotel employees. Communicate orders, special requests, and guest concerns accurately. Coordinate with service staff to ensure timely beverage delivery. Attend staff briefings and departmental meetings as required. Follow instructions from supervisors and management. Assist colleagues when necessary to ensure smooth bar and restaurant operations. Discipline and Professional Conduct: Report to work punctually and be properly dressed in the approved uniform. Comply with hotel rules, regulations, and operational procedures. Treat guests, colleagues, supervisors, and management with respect. Avoid arguments, fighting, bullying, abusive language, and any form of misconduct in the workplace. Refrain from using mobile phones during working hours except when authorized or required for official duties. Never disclose confidential guest or hotel information without authorization. Report incidents, customer complaints, suspected theft, and operational problems promptly. Carry out other reasonable duties assigned by the supervisor or management.

9 days ago

Waitress Or Waiter

Davina Hill Resort and Hotel Gwarinpa, Abuja

Gwarinpa, Abuja (FCT) Employment Type: Full-time, Abuja (FCT), Nigeria

full-time

At Davina Hill Resort & Hotel, we provide top-notch accommodation services with exceptional room service tailored to your preferences. Our commitment to delivering a high-quality experience ensures your stay is nothing short of outstanding. Whether you’re a business traveler or a leisure seeker, our resort and hotel is dedicated to making your stay truly memorable. We invite you to savor the exquisite flavors of our continental cuisine at our restaurant and lounge. Our professional chef creates culinary masterpieces, ensuring an unforgettable dining experiences. We are recruiting to fill the position below: Job Title: Waitress or Waiter Location: Gwarinpa, Abuja (FCT) Employment Type: Full-time Job Summary We are seeking a polite, presentable, hardworking, and customer-focused Waitress/Waiter to join our hotel team. 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Maintain a friendly and respectful attitude toward all guests. Taking Orders and Serving: Take guests' food and beverage orders accurately. Communicate orders clearly to the kitchen and bar departments. Serve food and drinks promptly and correctly. Confirm that orders are complete and meet guests' requirements before serving. Ensure that meals are served according to the hotel's service standards. Follow up with guests to confirm their satisfaction with the meals and service. Process bills and payments accurately where assigned and authorized. Cleanliness and Hygiene: Keep the restaurant, dining room, service stations, and assigned areas clean and tidy. Clean and reset tables promptly after guests finish their meals. Arrange chairs, cutlery, plates, glasses, and other table settings properly. Maintain high standards of personal hygiene and grooming. Follow food safety, sanitation, and hygiene procedures. Report spills, broken equipment, and other hazards immediately. Ensure that food and beverages are handled and served hygienically. Stock and Equipment Management: Ensure that cutlery, crockery, glassware, napkins, and other service items are available. Handle restaurant equipment carefully and report damaged or missing items. Monitor assigned supplies and report shortages to the supervisor. Avoid waste, misuse, or unauthorized removal of hotel property. Assist with stock-taking and inventory checks when required. Teamwork and Communication: Work closely with kitchen staff, bartenders, receptionists, and other hotel employees. Communicate orders, special requests, and guest concerns accurately. Attend staff briefings and departmental meetings as required. Follow instructions from supervisors and management. Assist colleagues when necessary to ensure smooth restaurant operations. Discipline and Professional Conduct: Report to work punctually and be properly dressed in the approved uniform. Comply with hotel rules, regulations, and operational procedures. Treat guests, colleagues, supervisors, and management with respect. Avoid arguments, fighting, bullying, abusive language, and any form of misconduct in the workplace. Refrain from using mobile phones during working hours except when authorized or required for official duties. Never disclose confidential guest or hotel information without authorization. Report incidents, customer complaints, and operational problems promptly. Carry out other reasonable duties assigned by the supervisor or management. Performance Expectations The successful candidate will be expected to: Deliver prompt, polite, and efficient service. Maintain high standards of cleanliness and hygiene. Ensure accurate order-taking and food delivery. Demonstrate good discipline and respect for workplace rules. Handle hotel property and restaurant equipment responsibly. Maintain positive relationships with guests and colleagues. Contribute to guest satisfaction and the hotel's reputation Qualifications and Requirements Minimum of SSCE or an equivalent qualification with 1 year experience Previous experience as a waitress, waiter, restaurant attendant, or food service staff is an advantage. Good verbal communication and interpersonal skills. Basic numeracy skills for handling orders and bills. Good personal hygiene and a neat, professional appearance. Ability to work under pressure in a busy restaurant environment. Honest, disciplined, punctual, and dependable. Good attitude toward teamwork and customer service. Willingness to work shifts, weekends, and public holidays. Ability to follow instructions and comply with company policies. Required Skills and Competencies: Excellent customer service. Effective communication. Accuracy in taking and delivering orders. Time management and organization. Attention to detail. Conflict resolution and patience. Teamwork and cooperation. Honesty and accountability. 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9 days ago

Hotel Manager

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Midway Best Hotel is a hospitality establishment that provides comfortable accommodation and quality service for guests. The hotel offers well-maintained rooms designed for short and long stays, with essential amenities to ensure comfort, safety, and convenience. The hotel operates with different departments such as reception, housekeeping, bar, kitchen, and security to ensure smooth daily operations and good customer service. Guests can enjoy food and drinks, clean rooms, and a welcoming environment during their stay. Midway Best Hotel focuses on delivering good customer experience, cleanliness, and professional service to both local and visiting guests. The staff work together to maintain standards, attend to guests’ needs promptly, and ensure the hotel runs efficiently at all times. We are recruiting to fill the position below: Job Position: Hotel Manager Job Location: Idimu, Lagos  Employment Type: Full-time Industry: Hospitality / Hotel Management Job Description We are looking for a responsible, hardworking, and experienced Hotel Manager to oversee the daily operations of our hotel. The successful candidate will be responsible for managing staff, ensuring excellent customer service, monitoring sales and expenses, maintaining hotel standards, and making sure the hotel runs smoothly and profitably. The ideal candidate must have good leadership skills, be able to solve problems, manage staff effectively, attract customers, and ensure that guests have a comfortable and satisfying experience. Key Responsibilities Oversee the daily operations of the hotel and ensure that all departments run smoothly. Supervise and coordinate hotel staff, including receptionists, housekeeping staff, kitchen staff, bar staff, and security personnel. Ensure staff report to work on time, perform their duties properly, and follow hotel rules and regulations. Monitor daily sales, income, expenses, cash payments, transfers, and other financial records. Ensure that all revenue collected is properly recorded and accounted for. Develop strategies to attract new customers, increase bookings, and improve hotel revenue. Ensure excellent customer service and handle guest complaints professionally. Maintain high standards of cleanliness, hygiene, food quality, and room presentation. Monitor hotel supplies, food items, drinks, and other stock to prevent waste, theft, and shortages. Ensure proper maintenance of hotel rooms, equipment, furniture, and facilities. Prepare regular reports on hotel performance, sales, expenses, staff activities, and customer feedback. Ensure staff follow hotel policies, work schedules, and safety procedures. Monitor staff performance and address poor performance or misconduct when necessary. Control operating costs and recommend ways to improve profitability. Ensure that the hotel complies with relevant health, safety, and hospitality regulations. Report major issues, financial concerns, and operational challenges to management. Carry out other duties related to the smooth running of the hotel. Key Performance Expectations The successful candidate will be expected to: Improve hotel revenue and customer satisfaction. Maintain proper financial records and accountability. Ensure staff discipline and productivity. Reduce unnecessary expenses, waste, and losses. Maintain cleanliness and service quality throughout the hotel. Provide accurate and timely reports to management. Requirements and Qualifications A minimum of an OND or HND in Hospitality Management, Hotel Management, Business Administration, or a related field is preferred. At least 2–3 years of experience in hotel management or a supervisory role in the hospitality industry. Relevant professional qualifications or practical experience may also be considered. Proven ability to manage staff and oversee daily hotel operations. Good understanding of hotel sales, expenses, stock control, and basic financial reporting. Strong customer service and problem-solving skills. Ability to attract customers and improve hotel revenue. Good communication, leadership, and organisational skills. Ability to work under pressure, take initiative, and make sound decisions. Honesty, discipline, accountability, and attention to detail. Good computer skills and the ability to use basic office applications. Willingness to work flexible hours, including weekends and public holidays when required. Required Skills: Hotel operations and staff management Customer service and complaint resolution Sales and revenue improvement Financial monitoring and reporting Stock and inventory control Problem-solving and decision-making Leadership and team coordination Communication and interpersonal skills Time management and organisation Cost control and business development Salary N100,000 monthly (Negotiable, based on experience). Method of Application  Interested and qualified candidates should submit their CV including relevant work experience, qualifications, and contact details to: aiyeoribedorcas@gmail.com using the Job Position as the subject of the mail.com Note: Only candidates who meet the requirements will be considered for the position.

14 days ago

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