The Receptionist is the first face our guests see. Your main job is to welcome guests, handle their bookings, and make sure their stay starts and ends smoothly.
You will keep the front desk organized and answer any questions guests have during your 24-hour shifts.
Key Responsibilities
Check guests in and out of their rooms quickly and politely.
Answer phone calls, reply to emails, and handle room reservations at all hours.
Receive payments and give accurate change and receipts.
Answer guest questions about the hotel, local area, and available services.
Keep the reception area clean and tidy at all times.
Pass on guest complaints or special requests to the right department.
Hand over a clear report to the next receptionist at the end of your shift.
Requirements
Interested candidates should possess an SSCE / GCE / NECO with 1-4 years experience.
Friendly, welcoming, and helpful attitude.
Clear spoken and written communication skills.
Basic computer skills to manage bookings and emails.
Physical and mental stamina to manage 24-hour shifts effectively.
Honest, organized, and good at managing time.
Previous experience working in a hotel or customer service role is a plus.
Must live in or be able to easily commute to Abule Egba.