Key Responsibilities: Meet and greet customers professionally Manage incoming calls and direct enquiries Handle customer communication and follow-ups General reception and front-office administration Filing, data capturing, and document management Assist management and workshop staff with administrative tasks Coordinate appointments and customer collections Maintain accurate records and databases Perform general office support duties as required Minimum Requirements: Previous receptionist and/or administration experience Excellent telephone etiquette and customer service skills Strong administrative and organisational abilities Computer literate (Microsoft Office) Well-presented, professional, and friendly personality Ability to work in a busy, fast-paced environment Excellent verbal and written communication skills Reliable, proactive, and detail-oriented Automotive industry experience Please note only candidates with the required experience will be contacted and considered. If you are not contacted within 14 days from application, kindly consider your application as unsuccessful. Applications will only be considered from candidates who meet the specified criteria as per the job spec. If you do not meet the requirements, Select Motor Recruitment reserves the right not to respond to your application. Applications should be submitted no later than 1 week from advertising.