Hospitality

Receptionist

Elders Group·Lagos, Nigeria·Full Time·Onsite
Hospitalityentry-levelFull TimeOnsite
-Closes Nov 6, 2026

Elders Group - We are a rapidly expanding firm headquartered in Lagos, Nigeria with diversed investments spanning key sectors of the Nigerian economy with our expertise in Travels, Tourism, Outsourcing, Consulting, Educational School and Hospitality & Comfort.With a Clear and Distinct Mission and Vision that makes us standout among equals, We ensure we provide our clients with the best experience that is next to none.

We are recruiting to fill the position below:

Job Title: Receptionist

Location: Lagos Employment Type: Full-time

Job Summary

At Elders Group, the receptionist is the first point of contact and sets the tone for how clients, investors, and stakeholders experience the company.

Responsibilities Core Front Desk & Admin Duties:

Welcome visitors professionally: board members, investors, clients, vendors, job applicants.

Manage calls: Answer, screen, and route calls to executives / departments, and take accurate messages.

Front desk management: Maintain visitor log, issue visitor tags, announce guests.

Mail & courier: Receive, sort, and dispatch letters, parcels, documents.

Corporate & Stakeholder Support: Board / Meeting Support:

Coordinate meeting room bookings for executives and board meetings.

Prepare meeting rooms: water, stationery, projector, ensure neat setup.

Welcome stakeholders and direct them during events like the quarterly board meeting.

Represent the brand: Maintain Elders Group’s professional, warm, and respectful image - in line with our values.

ICT & Office Coordination:

Update company details: Help ICT team ensure new office address is correct on website, Google Business, email signatures, letterheads.

Handle enquiries: Provide information about Elders Group services, office location, and contacts.

Support admin tasks: Filing, photocopying, scanning, data entry, managing office supplies.

Safety, Finance & Customer Care:

Safety & Protocol: Log all visitors for security purposes. Alert management of any safety concerns.

Log all visitors for security purposes.

Alert management of any safety concerns.

Payments: Receive and issue receipts for minor payments where needed, forward to accounts.

Client care: Handle complaints politely and escalate to the right department.

Key KPIs

Professional first impression for all visitors.

Zero missed calls / messages.

Accurate visitor and mail records.

Support for smooth office operations at the new Ogba location.

Requirements

Qualifications: OND / HND / BSc Degree in Business Admin, Mass Comm, or related field.

Skills: Excellent communication, Microsoft Office, good phone etiquette, presentable.

Experience: 1-3 years in a corporate environment preferred.

Personality: Proactive, organized, discreet, and comfortable working with executives, investors, and board members.

Salary N80,000 - N85,000 / Month.

Apply Now

At a glance

Company

Elders Group

Location

Lagos, Nigeria

Employment

Full Time

Work style

Onsite

Experience

entry-level

Valid until

November 6, 2026

Created

November 2, 2026

More opportunities

Similar roles you might like

Hr & Administration Manager

The Norwegian Refugee Council (NRC)

Abuja, Nigeria

full-time

The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, emergency food security, and water, sanitation and hygiene sectors. We are recruiting to fill the position below: Job Title: HR & Administration Manager Job Identification: 21987 Location: Abuja Contract: 12 Months - Fixed Term contract (with possibility of extension) Travel: Up to 40%. Responsibilities What we’re looking for: Are you an experienced HR professional ready to strengthen people management, build organisational capacity, and drive operational excellence in a humanitarian setting? NRC Nigeria is looking for a results-driven HR & Administration Manager to lead and strengthen HR and administrative functions across its country programme. In this role, you will help shape and implement the HR strategy, strengthen recruitment processes, promote staff development, and drive training and capacity-building initiatives. You will ensure that HR and administration systems remain efficient, effective, and aligned with NRC standards, enabling teams to deliver on their humanitarian mandate. This opportunity is open to Nigerian nationals only. What You Will Do Human Resources: Provide leadership in the implementation of the Global Standards and initiatives at Country and Area Office level (NRC People Management Systems, Talent Management, L&D initiative, Duty of care, PSEA) Plan and feed into country wide strategies and plans, working closely with senior Pro-actively work to support the Area Manager, Area Support Manager, HR Team Leads & HR Officers in running an effective HR function in the Area Offices Lead efforts in facilitating staff consultations, town halls, and feedback sessions in efforts to build and sustain employee-engagement. Lead efforts in monitoring employee wellbeing and champion initiatives to improve employee wellness, ensuring a best-practice staff care programme for all staff is regularly reviewed and that adequate staff care systems are in place and implemented across the country. Work with the CMG to facilitate role mapping, position rationalisation and support leadership in communicating organizational changes Ensure robust onboarding plans that enable organisational-wide understanding of organizational priorities are in place and implemented across the country offices. Strengthen the recruitment processes, ensuring adherence to the minimum standards management and programmes to ensure HR proactively meets the needs of the programme Payroll: Ensures accuracy of payroll before transmission to the Finance team/Manager. Handling personnel cases according to guidelines and policies Focal point for working with the Nigeria staff representatives Administration: Focal point for coordinating all office and accommodation management requirements in the country office. Support the Administration team to ensure that operational needs (office stationery, utilities, etc..) are routinely identified, planned for and available in close cooperation with the logistics team. Provide leadership in ensuring impeccable documentation processes of the Country Office and have an up to-date filing tree of all HR and Administration files. Oversee the travel arrangements of staff and visitors, ensuring that work permits, immigration and visa (for staff, guest and consultancies) are duly processed. Liaise with the logistics team to ensure that service contractors and framework agreements for: cleaners, receptionist, maintenance, local travel agency, hotels, telecom services are processed according to organisational procedures. What You Will Bring Postgraduate qualification in any of these fields: Human Resource Management, Business Administration, Public Administration, Organisational Development, Management studies. Minimum of 5 years’ experience working as a senior HR Manager in a humanitarian/recovery context. Experience from working in the complex and volatile contexts Documented results related to the position’s responsibilities Fluency in English, both written and verbal, (Fluency in Local Language is an added advantage) Experience in a large and dynamic country programme Strong interpersonal skills, a team player coupled with capacity building skills and experience Strong sense of initiative. Experience with building an HR structure Experience on Learning and staff development. Experience in staff recruitment Knowledge of the Central and West Africa region in general and Nigeria context. What We Offer Salary/benefits: grade 9 on NRC’s Resident/National salary scale, with accompanying terms and conditions. NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability. We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.

4 days ago

Hr & Administration Manager

Norwegian Refugee Council (NRC)

Nigeria, nigeria

full-time

What we're looking for Are you an experienced HR professional ready to strengthen people management, build organisational capacity, and drive operational excellence in a humanitarian setting? NRC Nigeria is looking for a results-driven HR & Administration Manager to lead and strengthen HR and administrative functions across its country programme. In this role, you will help shape and implement the HR strategy, strengthen recruitment processes, promote staff development, and drive training and capacity-building initiatives. You will ensure that HR and administration systems remain efficient, effective, and aligned with NRC standards, enabling teams to deliver on their humanitarian mandate. This opportunity is open to Nigerian nationals only. What you will do Human Resources: Provide leadership in the implementation of the Global Standards and initiatives at Country and Area Office level (NRC People Management Systems, Talent Management, L&D initiative, Duty of care, PSEA) Plan and feed into country wide strategies and plans, working closely with senior Pro-actively work to support the Area Manager, Area Support Manager, HR Team Leads & HR Officers in running an effective HR function in the Area Offices Lead efforts in facilitating staff consultations, town halls, and feedback sessions in efforts to build and sustain employee-engagement. Lead efforts in monitoring employee wellbeing and champion initiatives to improve employee wellness, ensuring a best-practice staff care programme for all staff is regularly reviewed and that adequate staff care systems are in place and implemented across the country. Work with the CMG to facilitate role mapping, position rationalisation and support leadership in communicating organizational changes Ensure robust onboarding plans that enable organisational-wide understanding of organizational priorities are in place and implemented across the country offices. Strengthen the recruitment processes, ensuring adherence to the minimum standards management and programmes to ensure HR proactively meets the needs of the programme Payroll: Ensures accuracy of payroll before transmission to the Finance team/Manager. Handling personnel cases according to guidelines and policies Focal point for working with the Nigeria staff representatives Administration: Focal point for coordinating all office and accommodation management requirements in the country office. Support the Administration team to ensure that operational needs (office stationery, utilities, etc..) are routinely identified, planned for and available in close cooperation with the logistics team. Provide leadership in ensuring impeccable documentation processes of the Country Office and have an up to-date filing tree of all HR and Administration files. Oversee the travel arrangements of staff and visitors, ensuring that work permits, immigration and visa (for staff, guest and consultancies) are duly processed. Liaise with the logistics team to ensure that service contractors and framework agreements for: cleaners, receptionist, maintenance, local travel agency, hotels, telecom services are processed according to organisational procedures. What you will bring Postgraduate qualification in any of these fields: Human resource management, business administration, public administration, organisational development, management studies. Minimum 5 years' experience working as a senior HR Manager in a humanitarian/recovery context. Experience from working in the complex and volatile contexts Documented results related to the position's responsibilities Fluency in English, both written and verbal, (Fluency in Local Language is an added advantage) Experience in a large and dynamic country programme Strong interpersonal skills, a team player coupled with capacity building skills and experience Strong sense of initiative. Experience with building an HR structure Experience on Learning and staff development. Experience in staff recruitment Knowledge of the Central and West Africa region in general and Nigeria context. What we offer Duty station: Abuja, Nigeria. Contract: 12 Months - Fixed Term contract (with possibility of extension) Travel: Up to 40%. Salary/benefits: grade 9 on NRC's Resident/National salary scale, with accompanying terms and conditions. NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability. We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.

4 days ago

Hr & Administration Manager Nigeria Abuja

Norwegian Refugee Council

nigeria

full-time

What we’re looking for: Are you an experienced HR professional ready to strengthen people management, build organisational capacity, and drive operational excellence in a humanitarian setting? NRC Nigeria is looking for a results-driven HR & Administration Manager to lead and strengthen HR and administrative functions across its country programme. In this role, you will help shape and implement the HR strategy, strengthen recruitment processes, promote staff development, and drive training and capacity-building initiatives. You will ensure that HR and administration systems remain efficient, effective, and aligned with NRC standards, enabling teams to deliver on their humanitarian mandate. This opportunity is open to Nigerian nationals only. What you will do: Human Resources: Provide leadership in the implementation of the Global Standards and initiatives at Country and Area Office level (NRC People Management Systems, Talent Management, L&D initiative, Duty of care, PSEA) Plan and feed into country wide strategies and plans, working closely with senior Pro-actively work to support the Area Manager, Area Support Manager, HR Team Leads & HR Officers in running an effective HR function in the Area Offices Lead efforts in facilitating staff consultations, town halls, and feedback sessions in efforts to build and sustain employee-engagement. Lead efforts in monitoring employee wellbeing and champion initiatives to improve employee wellness, ensuring a best-practice staff care programme for all staff is regularly reviewed and that adequate staff care systems are in place and implemented across the country. Work with the CMG to facilitate role mapping, position rationalisation and support leadership in communicating organizational changes Ensure robust onboarding plans that enable organisational-wide understanding of organizational priorities are in place and implemented across the country offices. Strengthen the recruitment processes, ensuring adherence to the minimum standards management and programmes to ensure HR proactively meets the needs of the programme Payroll: Ensures accuracy of payroll before transmission to the Finance team/Manager. Handling personnel cases according to guidelines and policies Focal point for working with the Nigeria staff representatives Administration: Focal point for coordinating all office and accommodation management requirements in the country office. Support the Administration team to ensure that operational needs (office stationery, utilities, etc..) are routinely identified, planned for and available in close cooperation with the logistics team. Provide leadership in ensuring impeccable documentation processes of the Country Office and have an up to-date filing tree of all HR and Administration files. Oversee the travel arrangements of staff and visitors, ensuring that work permits, immigration and visa (for staff, guest and consultancies) are duly processed. Liaise with the logistics team to ensure that service contractors and framework agreements for: cleaners, receptionist, maintenance, local travel agency, hotels, telecom services are processed according to organisational procedures. Please download the JD here for more details: JOB DESCRIPTION. What you will bring: Postgraduate qualification in any of these fields: Human resource management, business administration, public administration, organisational development, management studies. Minimum 5 years’ experience working as a senior HR Manager in a humanitarian/recovery context. Experience from working in the complex and volatile contexts Documented results related to the position’s responsibilities Fluency in English, both written and verbal, (Fluency in Local Language is an added advantage) Experience in a large and dynamic country programme Strong interpersonal skills, a team player coupled with capacity building skills and experience Strong sense of initiative. Experience with building an HR structure Experience on Learning and staff development. Experience in staff recruitment Knowledge of the Central and West Africa region in general and Nigeria context. What we offer: Duty station: Abuja, Nigeria. Contract: 12 Months - Fixed Term contract (with possibility of extension) Travel: Up to 40%. Salary/benefits: grade 9 on NRC’s Resident/National salary scale, with accompanying terms and conditions. NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability. We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative. Find out more about the benefits of working for NRC Important information about the application process For Internal candidates: To apply as an internal candidate, log in with your official email or click on Opportunity Market Place. When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education. Submit your application and CV in English, taking care to attach your latest CV. Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered. We receive many applications for each vacant position and so only shortlisted candidates will be contacted. If you have any questions about this role, please email ho.recruitment@nrc.nowith the job title as the subject line. Why NRC? The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year. Watch this short video to see NRC in action. We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to: do demanding and professional work, often in challenging contexts. join a work culture that empowers every employee to share ideas and take responsibility. be part of a welcoming and supportive community committed to human dignity. About Us The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee. Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people. At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion. Together, we save lives and rebuild futures. Safeguarding is central to NRC’s work. We expect all employees to: treat everyone with respect and dignity contribute to building a safe environment for all never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH) always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH

4 days ago

Bartender

Davina Hotel & Resort

Abuja, nigeria

full-time

Job Summary We are seeking a skilled, professional, hardworking, and customer-focused Bartender to join our hotel team. The successful candidate will be responsible for preparing and serving alcoholic and non-alcoholic beverages, welcoming guests, taking orders, maintaining cleanliness in the bar area, managing stock, and ensuring that guests receive excellent service throughout their visit. The ideal candidate must have good communication skills, a positive attitude, a neat appearance, knowledge of beverages and mixology, and the ability to work efficiently under pressure while maintaining professional conduct and complying with hotel policies and service standards. Duties and Responsibilities Guest Reception and Customer Service: Welcome guests warmly and courteously upon arrival at the bar. Present beverage menus and provide accurate information about available drinks, prices, and special offers. Respond politely to guests' questions and enquiries. Recommend beverages based on guests' preferences when appropriate. Attend promptly to guests' needs and requests. Handle guest complaints professionally and report unresolved issues to the supervisor. Maintain a friendly, respectful, and professional attitude toward all guests. Monitor guests' alcohol consumption and refuse service responsibly when necessary. Beverage Preparation and Service: Take guests' beverage orders accurately. Prepare and serve alcoholic and non-alcoholic drinks according to hotel standards. Mix cocktails, mocktails, juices, soft drinks, coffee, tea, and other beverages as required. Use correct measurements, recipes, garnishes, glassware, and presentation standards. Serve beverages promptly and correctly. Confirm that orders are complete and meet guests' requirements before serving. Follow up with guests to confirm their satisfaction with the beverages and service. Process bills and payments accurately where assigned and authorized. Verify guests' age when required and comply with all applicable alcohol service regulations. Cleanliness and Hygiene: Keep the bar counter, service stations, storage areas, and assigned areas clean and tidy. Clean and polish glassware, bar tools, equipment, and work surfaces regularly. Maintain high standards of personal hygiene and grooming. Follow food safety, sanitation, and hygiene procedures. Dispose of waste properly and maintain clean waste areas. Report spills, broken equipment, and other hazards immediately. Ensure that beverages, garnishes, ice, and other ingredients are handled hygienically. Stock and Equipment Management: Ensure that beverages, mixers, garnishes, ice, glassware, napkins, and other bar supplies are available. Handle bar equipment carefully and report damaged or missing items. Monitor stock levels and report shortages to the supervisor. Store alcoholic beverages and other supplies securely and appropriately. Assist with stock-taking, inventory checks, and daily beverage counts when required. Record beverage usage, wastage, breakages, and transfers accurately. Avoid waste, misuse, or unauthorized removal of hotel property. Teamwork and Communication: Work closely with restaurant staff, kitchen staff, receptionists, and other hotel employees. Communicate orders, special requests, and guest concerns accurately. Coordinate with service staff to ensure timely beverage delivery. Attend staff briefings and departmental meetings as required. Follow instructions from supervisors and management. Assist colleagues when necessary to ensure smooth bar and restaurant operations. Discipline and Professional Conduct: Report to work punctually and be properly dressed in the approved uniform. Comply with hotel rules, regulations, and operational procedures. Treat guests, colleagues, supervisors, and management with respect. Avoid arguments, fighting, bullying, abusive language, and any form of misconduct in the workplace. Refrain from using mobile phones during working hours except when authorized or required for official duties. Never disclose confidential guest or hotel information without authorization. Report incidents, customer complaints, suspected theft, and operational problems promptly. Carry out other reasonable duties assigned by the supervisor or management.

7 days ago

Waitress Or Waiter

Davina Hotel & Resort

Abuja, nigeria

full-time

Job Summary We are seeking a polite, presentable, hardworking, and customer-focused Waitress/Waiter to join our hotel team. The successful candidate will be responsible for welcoming guests, taking food and beverage orders, serving meals and drinks, maintaining cleanliness in the restaurant and dining areas, and ensuring that guests receive excellent service throughout their visit. The ideal candidate must have good communication skills, a positive attitude, a neat appearance, and the ability to work efficiently under pressure while maintaining professional conduct and complying with hotel policies and service standards. Duties and Responsibilities Guest Reception and Customer Service: Welcome guests warmly and courteously upon arrival. Escort guests to their tables when necessary. Present menus and provide accurate information about available meals, drinks, prices, and special offers. Respond politely to guests' questions and enquiries. Attend promptly to guests' needs and requests. Handle guest complaints professionally and report unresolved issues to the supervisor. Maintain a friendly and respectful attitude toward all guests. Taking Orders and Serving: Take guests' food and beverage orders accurately. Communicate orders clearly to the kitchen and bar departments. Serve food and drinks promptly and correctly. Confirm that orders are complete and meet guests' requirements before serving. Ensure that meals are served according to the hotel's service standards. Follow up with guests to confirm their satisfaction with the meals and service. Process bills and payments accurately where assigned and authorized. Cleanliness and Hygiene: Keep the restaurant, dining room, service stations, and assigned areas clean and tidy. Clean and reset tables promptly after guests finish their meals. Arrange chairs, cutlery, plates, glasses, and other table settings properly. Maintain high standards of personal hygiene and grooming. Follow food safety, sanitation, and hygiene procedures. Report spills, broken equipment, and other hazards immediately. Ensure that food and beverages are handled and served hygienically. Stock and Equipment Management: Ensure that cutlery, crockery, glassware, napkins, and other service items are available. Handle restaurant equipment carefully and report damaged or missing items. Monitor assigned supplies and report shortages to the supervisor. Avoid waste, misuse, or unauthorized removal of hotel property. Assist with stock-taking and inventory checks when required. Teamwork and Communication: Work closely with kitchen staff, bartenders, receptionists, and other hotel employees. Communicate orders, special requests, and guest concerns accurately. Attend staff briefings and departmental meetings as required. Follow instructions from supervisors and management. Assist colleagues when necessary to ensure smooth restaurant operations. Discipline and Professional Conduct: Report to work punctually and be properly dressed in the approved uniform. Comply with hotel rules, regulations, and operational procedures. Treat guests, colleagues, supervisors, and management with respect. Avoid arguments, fighting, bullying, abusive language, and any form of misconduct in the workplace. Refrain from using mobile phones during working hours except when authorized or required for official duties. Never disclose confidential guest or hotel information without authorization. Report incidents, customer complaints, and operational problems promptly. Carry out other reasonable duties assigned by the supervisor or management. Performance Expectations The successful candidate will be expected to: Deliver prompt, polite, and efficient service. Maintain high standards of cleanliness and hygiene. Ensure accurate order-taking and food delivery. Demonstrate good discipline and respect for workplace rules. Handle hotel property and restaurant equipment responsibly. Maintain positive relationships with guests and colleagues. Contribute to guest satisfaction and the hotel's reputation Qualifications and Requirements Minimum of SSCE or an equivalent qualification with 1 year experience Previous experience as a waitress, waiter, restaurant attendant, or food service staff is an advantage. Good verbal communication and interpersonal skills. Basic numeracy skills for handling orders and bills. Good personal hygiene and a neat, professional appearance. Ability to work under pressure in a busy restaurant environment. Honest, disciplined, punctual, and dependable. Good attitude toward teamwork and customer service. Willingness to work shifts, weekends, and public holidays. Ability to follow instructions and comply with company policies. Required Skills and Competencies: Excellent customer service. Effective communication. Accuracy in taking and delivering orders. Time management and organization. Attention to detail. Conflict resolution and patience. Teamwork and cooperation. Honesty and accountability. Professionalism and emotional maturity.

7 days ago

Bartender

Davina Hill Resort and Hotel Gwarinpa, Abuja

Gwarinpa, Abuja (FCT) Employment Type: Full-time, Abuja (FCT), Nigeria

full-time

At Davina Hill Resort & Hotel, we provide top-notch accommodation services with exceptional room service tailored to your preferences. Our commitment to delivering a high-quality experience ensures your stay is nothing short of outstanding. Whether you’re a business traveler or a leisure seeker, our resort and hotel is dedicated to making your stay truly memorable. We invite you to savor the exquisite flavors of our continental cuisine at our restaurant and lounge. Our professional chef creates culinary masterpieces, ensuring an unforgettable dining experiences. We are recruiting to fill the position below: Job Title: Bartender Location: Gwarinpa, Abuja (FCT) Employment Type: Full-time Job Summary We are seeking a skilled, professional, hardworking, and customer-focused Bartender to join our hotel team. The successful candidate will be responsible for preparing and serving alcoholic and non-alcoholic beverages, welcoming guests, taking orders, maintaining cleanliness in the bar area, managing stock, and ensuring that guests receive excellent service throughout their visit. The ideal candidate must have good communication skills, a positive attitude, a neat appearance, knowledge of beverages and mixology, and the ability to work efficiently under pressure while maintaining professional conduct and complying with hotel policies and service standards. Duties and Responsibilities Guest Reception and Customer Service: Welcome guests warmly and courteously upon arrival at the bar. Present beverage menus and provide accurate information about available drinks, prices, and special offers. Respond politely to guests' questions and enquiries. Recommend beverages based on guests' preferences when appropriate. Attend promptly to guests' needs and requests. Handle guest complaints professionally and report unresolved issues to the supervisor. Maintain a friendly, respectful, and professional attitude toward all guests. Monitor guests' alcohol consumption and refuse service responsibly when necessary. Beverage Preparation and Service: Take guests' beverage orders accurately. Prepare and serve alcoholic and non-alcoholic drinks according to hotel standards. Mix cocktails, mocktails, juices, soft drinks, coffee, tea, and other beverages as required. Use correct measurements, recipes, garnishes, glassware, and presentation standards. Serve beverages promptly and correctly. Confirm that orders are complete and meet guests' requirements before serving. Follow up with guests to confirm their satisfaction with the beverages and service. Process bills and payments accurately where assigned and authorized. Verify guests' age when required and comply with all applicable alcohol service regulations. Cleanliness and Hygiene: Keep the bar counter, service stations, storage areas, and assigned areas clean and tidy. Clean and polish glassware, bar tools, equipment, and work surfaces regularly. Maintain high standards of personal hygiene and grooming. Follow food safety, sanitation, and hygiene procedures. Dispose of waste properly and maintain clean waste areas. Report spills, broken equipment, and other hazards immediately. Ensure that beverages, garnishes, ice, and other ingredients are handled hygienically. Stock and Equipment Management: Ensure that beverages, mixers, garnishes, ice, glassware, napkins, and other bar supplies are available. Handle bar equipment carefully and report damaged or missing items. Monitor stock levels and report shortages to the supervisor. Store alcoholic beverages and other supplies securely and appropriately. Assist with stock-taking, inventory checks, and daily beverage counts when required. Record beverage usage, wastage, breakages, and transfers accurately. Avoid waste, misuse, or unauthorized removal of hotel property. Teamwork and Communication: Work closely with restaurant staff, kitchen staff, receptionists, and other hotel employees. Communicate orders, special requests, and guest concerns accurately. Coordinate with service staff to ensure timely beverage delivery. Attend staff briefings and departmental meetings as required. Follow instructions from supervisors and management. Assist colleagues when necessary to ensure smooth bar and restaurant operations. Discipline and Professional Conduct: Report to work punctually and be properly dressed in the approved uniform. Comply with hotel rules, regulations, and operational procedures. Treat guests, colleagues, supervisors, and management with respect. Avoid arguments, fighting, bullying, abusive language, and any form of misconduct in the workplace. Refrain from using mobile phones during working hours except when authorized or required for official duties. Never disclose confidential guest or hotel information without authorization. Report incidents, customer complaints, suspected theft, and operational problems promptly. Carry out other reasonable duties assigned by the supervisor or management.

7 days ago