Overview of responsibilities: Welcome walk-in clients, answer the switchboard and pass on messages to agents Keep the reception area, office and kitchen neat and welcoming Support the agents with day-to-day admin, printing and marketing material Handle FICA and compliance paperwork and follow up on outstanding documents Load property listings onto the property portals and the company website Capture enquiries and leads, and deal with first-line client queries Manage petty cash and office supplies, and keep the window display fresh Requirements: Proven experience in a reception and/or administrative role (essential) Fluency in English and Afrikaans (essential) Good working knowledge of MS Word, Excel, Outlook and PowerPoint Strong attention to detail and the ability to juggle many tasks under pressure A friendly, professional manner and a can-do, problem-solving attitude Willingness to stand in for colleagues on leave Reliable transport to work across both offices Experience in real estate, conveyancing or a related property environment. Experience with FICA compliance or property software (e.g. Alchemy, property portals)