Quality Supervisor

PURPOSE OF THE ROLE

• To supervise day-to-day quality control activities across production, ensuring that raw materials, in-process and finished products meet specification and that GMP, HACCP and food safety requirements are followed on the factory floor.

KEY RESPONSIBILITIES

Inspection and Testing

• Supervise in-process inspections and sampling at each stage of production according to the approved sampling plans.
• Oversee laboratory testing of raw materials, packaging, in-process and finished products, and review results for accuracy and compliance with specification.
• Verify incoming raw materials and packaging against specification before approval for use.
• Support the review of batch records and the release of finished product.

Food Safety and GMP Compliance

• Carry out routine GMP, hygiene and sanitation audits of production areas, stores and personnel practices.
• Verify that cleaning, sanitation and allergen controls are completed and recorded.
• Monitor critical control points and ensure that HACCP monitoring records are properly kept.
• Support internal, regulatory and customer audits.

Non-conformance and Complaints

• Identify, document and place on hold any non-conforming product or material, and inform the Quality Manager immediately.
• Investigate quality deviations and customer complaints, and support root cause analysis and corrective actions.
• Follow up on corrective actions until they are closed.

Team Supervision

• Assign duties to QC inspectors and lab analysts and supervise their work across shifts.
• Coach and train the quality team and production staff on quality standards and testing procedures.
• Report attendance and performance issues to the Quality Manager.

Equipment and Records

• Ensure that laboratory and inspection equipment is clean, calibrated and in good working order.
• Manage retention samples and keep quality records and documentation current and accessible.
• Prepare daily and weekly quality reports with trends in rejects, rework and complaints.

Health and Safety

• Follow and enforce laboratory and factory safety rules, including the correct use of PPE and chemicals.
• Report incidents and unsafe conditions immediately.

QUALIFICATIONS AND EXPERIENCE

• B.Sc or HND in Food Science and Technology, Microbiology, Biochemistry, Chemistry or a related field.
• 3 - 5 years' experience in quality control or quality assurance in food or FMCG manufacturing, including at least 1 year in a supervisory role.
• Good working knowledge of GMP, HACCP and NAFDAC requirements.
• HACCP or food safety training certification is an advantage.

SKILLS AND COMPETENCIES

• Hands-on knowledge of laboratory testing methods and quality tools
• Strong attention to detail and record keeping
• Ability to supervise and influence production teams
• Clear written and verbal communication
• Problem solving and sound judgement on product holds
• Proficiency in MS Office (Excel and Word)

WORKING CONDITIONS

• Based at the Haano Industry plant in Ogun state; work is carried out in a factory and warehouse environment.
• May be required to work extended hours, shifts or weekends depending on production needs.