The Quality Control Officer ensures products received, stored, and distributed meet quality and compliance standards through inspection, testing, and warehouse-level quality control processes.
Minimum Requirements
Essential:
Diploma in Quality Control, Logistics, Supply Chain or related field or 2-5 years' experience in quality control, warehousing, retail or related role.
Experience in product inspection, inventory handling, compliance with quality standards preferred.
Health& Safety certification relative to warehouse operations an advantage.
Responsibilities
Product Quality Control
Inspect incoming products and verify quality and compliance standards.
Conduct audits and co-ordinate sampling to ensure product integrity across the supply chain.
Identify, report and resolve product defects and discrepancies.
Sample products during receiving processes and reject products that do not meet the specified standards.
Stakeholder Engagement
Work with warehouse teams, suppliers, and compliance teams.
Coordinate inspections of local or imported stock with regulatory bodies.
Support quality assurance processes across distribution
Governance and risk
Maintain up to date records of quality control activities, inspection reports, sample tracking and audit results.
Identify and escalate quality risks and non-compliance concerns.
Ensure adherence to quality standards and procedures
Ensure the adherence to quality standards for the handling, storage, and shipping of products.
Key Skills
Quality control and inspection expertise.
Attention to detail and operational discipline.
Understanding of warehouse and supply chain processes
Key Performance Indicators
Strong regulatory and compliance knowledge.
Attention to detail and analytical capability.
Understanding of product safety and quality standards.