Lily hospitals Ltd, established since 1986 remains one of the foremost hospitals in Nigeria and within the South-South region of the country. It is the first private hospital in Nigeria to achieve ISO 9001:2000 quality management system certification from the Standards Organization of Nigeria (SON). Also we areconsistently committed to high standards; continuous improvement, service excellence, organizational citizenship, and outstanding work ethics.
At Lily hospitals, weare consistently committed to high standards; continuous improvement, service excellence, organizational citizenship, and outstanding work ethics. running residency training programs in family medicine and radiology. Lily Hospitals is also involved in housemanship training, internship training in Pharmacy and Radiology. We have multiple locations in Benin, Warri, Okuokoko etc.
We are recruiting to fill the position below:
Job Title: Quality Assurance Officer
Location: Benin City, Edo Employment Type: Full-time
Job Summary
The Quality Assurance Associate will support the implementation, monitoring, and continuous improvement of quality management systems to ensure compliance with established healthcare standards, regulatory requirements, and organisational policies.
Responsibilities
Monitor compliance with established quality standards, policies, and procedures.
Conduct routine quality audits, inspections, and process assessments across departments.
Identify gaps, non-conformities, and areas for improvement, and recommend corrective actions.
Assist in the implementation and monitoring of quality improvement initiatives.
Maintain accurate quality assurance records, reports, and documentation.
Support accreditation and regulatory compliance activities, including ISO and COHSASA standards.
Monitor patient safety practices, service delivery standards, and operational processes.
Facilitate quality awareness, training, and continuous improvement activities.
Follow up on corrective and preventive actions (CAPA) to ensure timely implementation.
Requirements Education:
Bachelor's degree in Health Sciences, Nursing, Medical Laboratory Science, Public Health, Microbiology, or any relevant discipline.
Experience:
1–2 years' relevant experience in quality assurance, preferably within a healthcare setting.
Knowledge of ISO standards, COHSASA, healthcare quality management, and patient safety practices will be an added advantage.
Skills and Competencies:
Good knowledge of quality management systems and quality assurance principles.
Strong analytical, problem-solving, and report-writing skills.
Excellent communication and interpersonal skills.
Attention to detail and ability to identify process gaps.
Proficiency in Microsoft Office applications.
Ability to work independently and collaboratively across departments.
Other Requirements:
Strong ethical standards, integrity, and professionalism.
Ability to work under pressure and meet deadlines.
Willingness to participate in internal audits, quality improvement projects, and staff training.
Good organisational and documentation skills.
Remuneration Competitive and commensurate with qualifications and experience.