Quality Assurance Manager

Quality Assurance Technologist

Job Description Coca-Cola Beverages Africa (CCBA) presents an exciting opportunity for a Quality Assurance Technologist CCBA Wadeville. The role will report to the Quality Assurance Manager. Functional Capabilities: Product quality and food safety testing Statistical process control and trend analysis Non-conformance management and RCA Quality system adherence (FSSC 22000, ISO 9001, KORE) Laboratory equipment operation and calibration Support of audits and quality inspections HACCP and GMP compliance monitoring Documentation and data integrity Quality awareness and coaching at line level Key Duties & Responsibilities Key Outcomes: Laboratory and In-Line Quality Control Conduct analytical, chemical, physical, and microbiological testing of raw materials, intermediates, and finished products. Perform quality checks on production lines (Brix, CO2, torque, fill height, appearance, etc.). Ensure adherence to the Coca-Cola Operating Requirements (KORE) and product specifications. Process Monitoring and Product Release Monitor key process parameters and perform real-time interventions where deviations are observed. Verify that corrective actions are implemented and effective before product release. Approve or reject product batches based on quality results. Data Management and Reporting Record test results accurately and timeously in laboratory systems and quality logs. Compile and analyse quality trend reports and escalate anomalies. Maintain sample retention and traceability documentation. Quality Incident Management Assist in investigating product and process non-conformances, consumer complaints, or foreign matter incidents. Conduct root cause analysis and implement corrective and preventative actions (CAPA). Escalate unresolved issues to the Quality Manager. Calibration and Equipment Maintenance Ensure laboratory instruments are maintained, calibrated, and used in accordance with SOPs. Perform routine checks and liaise with equipment service providers when necessary. Systems and Standards Compliance Participate in internal and external audits (e.g., FSSC, KORE, customer audits). Monitor Good Manufacturing Practices (GMP), hygiene, and housekeeping compliance. Support quality system implementation and maintenance (SOPs, work instructions, records). KBI: First Time Right (FTR) performance (%) Product Quality Index / Conformance Rate (%) Number of quality non-conformances (internal and external) Consumer and customer complaints (per million units) Laboratory turnaround time and sample throughput Quality audit findings and closure rates Equipment calibration compliance (%) Product release accuracy and rejection rate Skills, Experience & Education Education Minimum: National Diploma in Food Technology, Biotechnology, Analytical Chemistry, or Microbiology Preferred: BTech or BSc in Food Science, Chemistry, or related discipline HACCP and ISO/FSSC certifications are advantageous Experience 1 - 3 years' experience in a quality assurance or laboratory environment in the FMCG or beverage industry Experience in in-process and final product testing Exposure to quality management systems (ISO 9001, FSSC 22000) Experience working in a certified food safety and manufacturing environment Skills Proficiency in laboratory testing (chemical, physical, and microbiological techniques) Strong understanding of GMP, HACCP, and food safety principles Ability to interpret technical specifications and quality standards Working knowledge of KORE and regulatory requirements (NRCS, SABS) Accurate data recording, reporting, and statistical trend analysis Familiarity with ERP or QMS platforms (SAP, LIMS, Intelex - advantageous) Microsoft Office proficiency (Excel, Word, PowerPoint) Attention to detail, teamwork, and critical thinking skills Deadline:20th October,2026