Quality Assurance Analyst | Us Recruitment & Rpo Operations

What You'll Do

• Review candidate profiles, screening notes, and submissions before client presentation
• Audit recruitment workflows to ensure compliance with processes, quality standards, and SLAs
• Monitor ATS accuracy, candidate statuses, and documentation completion
• Identify quality gaps, process inconsistencies, and improvement opportunities
• Track quality metrics and support quality scorecards and reporting
• Provide feedback and recommendations to Recruitment Team Leaders
• Support continuous improvement and process standardization initiatives

What We're Looking For

• 2+ years of experience in US Recruitment, Staffing, or RPO environments
• Strong understanding of candidate screening, qualification, and submission processes
• Experience using Applicant Tracking Systems (ATS)
• Ability to assess candidate quality against job requirements and hiring manager expectations
• Strong analytical skills and exceptional attention to detail
• Excellent communication and feedback delivery skills

Nice to Have

• Quality Assurance experience within recruitment
• Recruitment auditing experience
• Knowledge of recruiting KPIs and quality scorecards
• Lean, Six Sigma, or continuous improvement methodologies

Why Join Us?

• Work with a high-performing recruitment operations team
• Make a direct impact on hiring quality and business outcomes
• Participate in process improvement initiatives
• Collaborative and growth-oriented environment