International Health Management Services Limited (IHMS), Founded on April 9th, 2001, is a leading Health Maintenance Organization (HMO) in Nigeria. Our establishment is backed by both institutional and individual investors, reflecting a strong foundation and trust in our mission.
We are recruiting to fill the position below:
Job Title: Provider Management Officer
Locations: Victoria Island & Ikeja, Lagos Employment Type: Full-time
About the Role
We are looking for a professional to join our Providers Management team. You will manage our network of hospitals and clinics, ensuring our enrollees receive quality, timely, and cost-effective care.
Key Responsibilities
Manage relationships with healthcare providers in our network, including regular visits and performance reviews
Conduct provider credentialing, onboarding, and re-accreditation
Monitor quality of care, turnaround times, and service standards at provider facilities
Review and resolve provider queries, disputes, and tariff-related issues
Support claims and medical teams with clinical review of cases, as needed
Negotiate and administer provider agreements and tariffs
Monitor utilization trends and flag over-servicing or abuse
Prepare regular reports on provider performance for management.
Requirements
Registered nurse (RN) with a valid NMCN licence, or medical doctor (MBBS) with a valid MDCN licence
Minimum of 3 years’ experience in HMO provider management, provider relations or a similar role
Good knowledge of the Nigerian health insurance environment, including NHIA regulations
Strong negotiation, communication and relationship management skills
Proficiency in Microsoft Office and good analytical and reporting skills
Willingness to travel within Lagos and to other locations for provider visits.