REQUIREMENTS Excellent attention to detail and initiative are ESSENTIAL Friendly, professional manner with a natural ability to build rapport with clients Strong written communication for emails and admin with customers, suppliers and internal teams Able to juggle several projects at once while keeping accurate stock records Creative thinker who spots new trends and can match them to clients' promotional needs Experience in marketing, promotional gifts or branding is advantageous Grade 12 (a relevant qualification is advantageous) Flexibility to work overtime when the business needs it DUTIES Provide day-to-day admin and client support to the Key Accounts Manager Confidently liaise with clients to arrange samples, deliver them to their premises, then follow up on order quantities and sample returns Check product details on supplier websites and capture them on M-Trac Set up and load new suppliers on M-Trac Source specific products when a client requests them Place orders with suppliers once a client approves a quotation, and follow up on collection or delivery Load and edit orders as approved by the sales team Process stock and GRVs, and manage sample returns Prepare collection and delivery notes Coordinate with the dispatch department and couriers to get orders delivered Resolve queries on short-delivered orders, whether at the warehouse or with the customer Help with other admin tasks as the team leader requires Salary: Up to R25k, dependent on experience Join us on SOCIAL MEDIA or visit our WEBSITE for more information. See links below.