Hospitality

Project Lead - Functional Excellence

CARE·Nairobi, kenya·Full Time·Contract
HospitalityFull TimeContract
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The role will be line managed by the Senior Director of Transformation.

RESPONSIBILITIES:

  • Deliver project objectives through excellent project management
  • Ensure the successful delivery of project objectives within the approved budget, timeline, and scope.
  • Develop project plans, timelines, budgets, and success metrics aligned with project goals, Project Management Lifecycle, and CARE policies
  • Liaise with FP&A team and Executive Office budget manager to ensure project's adherence to budget guidance and to manage any budget-related risks or issues as they arise
  • Track project progress against outcomes and lead project team in successfully executing on project plan by facilitating team meetings, identifying and addressing barriers, and mitigating risks and issues
  • Collaborate with the Senior Global Change Manager on integration of Change Management work and plans into overall project strategy and planning
  • Ensure inputs from cross functional stakeholders on project planning where needed, such as for functional leads on periods of implementation for their function
  • Leverage Monday.com and other project management tools for maximum efficiency and clarity
  • Identify and manage resources needed to deliver on project goals, such as external consultants; travel; translation; etc.

Lead stakeholder engagement

  • Lead in articulating the project vision and promoting the active engagement of key stakeholders
  • Facilitate inclusive planning sessions, workshops, and project meetings
  • Lead development of multi-stakeholder communication, engagement and commitment strategies, promoting dialogue from a diverse array of levels and functions across CARE
  • Provide timely and impactful project communication and updates to all stakeholders across the CARE network: country office staff, regional offices, HQ functional teams, IPO, and executive leadership
  • In partnership with the Senior Global Change Manager, support trainings and comms related to change management
  • Represent the project as needed in organizational or team forums
  • Identify and mitigate risks related to staff capacity and active engagement in the project.
  • Ensure effective project governance
  • Schedule, plan, and facilitate Steering Committee meetings, including preparing meeting agendas and slides; discussing meeting objectives with Executive Sponsors; ensuring adequate attendance; preparing any other facilitators as needed; and sending post-meeting follow-ups.
  • Identify needs for governance input, such as significant risks or issues; changes to scope; etc., and bring them to the Steering Committee for decision
  • Facilitate the project's progress through Project Management Lifecycle stage gates by guiding Steering Committee approval and decision points
  • Manage other key meetings of leadership related to project governance.

Personnel management

  • Provide day-to-day direction, coaching, and regular feedback to a change manager, setting clear priorities and expectations aligned to project goals, addressing any performance or capacity issues early and constructively
  • Support the change manager's professional development through goal-setting, performance conversations, and stretch opportunities
  • Delegate effectively, balancing ownership and autonomy with appropriate oversight and escalation points
  • Foster a collaborative, trusting working relationship that models inclusive, transparent, and adaptive leadership.

Required Qualifications:

  • Bachelor's and/or Master's degree in business, organizational management, nonprofit management, or other relevant field; or equivalent experience
  • Professional certification in Project Management
  • A track record of leading large-scale organisational transformation and enterprise-wide change programmes within complex global organisations.
  • Experienced in operating within complex INGOs, federated organisations, multinational matrix environments, or similarly complex stakeholder structures.
  • Extensive experience engaging, influencing, and building alignment among Executive Leadership Teams, Global Functional Leaders, Country Directors and senior stakeholders across multiple geographies.
  • Has knowledge and practical experience of operating model design, shared services, process harmonisation, workforce and level-of-effort optimisation, finance transformation, and organisational effectiveness initiatives.

Preferred Qualifications:

  • Experience working across both headquarters/global teams and decentralized country operations.
  • Experience in Lean Six Sigma, continuous improvement, or operational excellence methodologies.

Key skills

BA/BSc/HNDMBA/MSc/MA

At a glance

Company

CARE

Location

Nairobi, kenya

Employment

Full Time

Experience

Valid until

Not specified

Created

October 22, 2026