Monitoring, Evaluation, Accountability And Learning (meal)coordinator
full-time
Trcaire works in partnership with national and local organisations, supporting communities in over 20 developing countries across Africa, Asia, Latin America and the Middle East to bring about lasting change. Trcaire envisages a just and peaceful world where people’s dignity is ensured and rights are respected, basic needs are met and resources are shared equitably, people have control over their own lives and those in power act for the common good. Trcaire seeks to recruit a dedicated Monitoring, Evaluation, Accountability and Learning (MEAL) Coordinator to support the organization’s MEAL and research functions, and other duties as assigned. The MEAL Coordinator will be responsible for ensuring a systematic approach to Monitoring, Evaluation, Accountability and Learning (MEAL) in the Sudan Country Programme and will facilitate the development. The MEAL Coordinator will lead the design, coordination and continuous improvement of the Sudan Country Programme's MEAL system, ensuring that programme teams and partners collect, analyse, use and report high-quality evidence in a consistent way, while promoting accountability and learning to improve programme quality and impact, and implementation of the country programme MEAL system. Additionally, s/he will work closely with Trocaire partners’ MEAL Officers and will be responsible for supporting baseline surveys, formative and operational research, development of project MEAL plans, community feedback and accountability mechanisms and development of programme MEAL reports. The candidate will be able to provide responsive technical and programme support to partners operating in complex and access-constrained environments, identifying and supporting practical and innovative solutions to monitoring and data challenges. S/he will ensure that these tasks are functional and well grounded, strengthening coordination and collaboration with all programme team and partner staff, while ensuring that MEAL is visible within projects. Key Responsibilities 1. MEAL System Design, Stewardship, and Management The MEAL Coordinator leads the design, implementation and continuous improvement of the country programme's MEAL system to ensure the consistent collection, analysis and use of quality evidence across all projects. This includes: Developing and maintaining the country programme MEAL framework, with accompanying relevant processes, tools and guidance. Supporting the design of and quality assure project logframes, MEAL plans, indicator frameworks and IPTTs. Establishing and maintaining tools and approaches (such as common indicators or priority approaches) for data collection, management, analysis and reporting. Supporting the use of Kobo Toolbox as Trcaire’s digital data collection platform and support the use of other information management systems. Ensuring programme monitoring systems are aligned with organisational requirements, donor expectations and sectoral standards (such as SPHERE, GBViE, CHS). Supporting the Programme Team on measuring people reached as part of the organisational reporting. Generate, manage, and support the use of key MEAL templates (such as Output Trackers, Indicator Tracking Tables, and Report Templates) 2. Programme Quality, Monitoring and Evidence Generation The MEAL Coordinator ensures that project data is accurate, reliable and useful. This includes: Supporting routine monitoring and performance tracking across projects, including through supporting project leads and partner MEAL officers in maintaining Indicator Tracking Tables and other performance documentation. In collaboration with Program Coordinators, conduct field visits to monitor programme activities against established quality frameworks through qualitative and quantitative methods. Generate and share reports with Programme Manager and the program team, supporting the use of data. Leading or supporting data quality assessments and validation processes and providing recommendations for improvement to programme teams. Supporting the design and management of project assessments, reviews and evaluations. Analysing and synthesising data to identify trends, gaps, risks and opportunities. Supporting programme teams to use monitoring data to adapt implementation and improve results. 3. Partner Support and Capacity Strengthening The MEAL Coordinator works closely with partners to strengthen their MEAL capacities and support their MEAL practices. This includes: Conducting partner MEAL capacity assessments and supporting capacity strengthening plans (through existing resources and potential development of new resources). Providing technical advice, coaching and mentoring on MEAL approaches, tools and systems. Supporting partners to develop results frameworks and apply Results Based Management approaches in project documents and programme management. Supporting partners in the use of digital data collection and analysis tools (primarily through Kobo Toolbox). Strengthening partner capacity in data quality, evidence generation, reporting and learning. Supporting joint planning, monitoring and reflection processes with partners. Ensuring quality data collection through inclusive and representative strategies and the use of Washington Group short set practical tools, and other inclusion tools. 4. Accountability and Community Feedback The MEAL Coordinator supports the strengthening of systems that enable communities and programme participants to provide feedback and hold the programme accountable. This includes: Support partners to operationalise community accountability in MEL mechanisms and forums as guided by the Field Coordinator. Establishing and monitoring Trcaire Complaints and Response Mechanism in all sectors and components of the operations in the programme locations. Managing complaints and feedback data and supporting appropriate referrals and follow-up through proper data management. Assessing and strengthening community feedback systems through training. Promoting the use of community feedback to improve programme quality and responsiveness. 5. Learning, Adaptation and Knowledge Management This includes: Embedding learning throughout the project cycle. Facilitating reflection, learning and programme adaptation processes. Identifying and promoting innovative and effective MEAL approaches. Learn from other organisational and external documented learning in rolling out new approaches and methods (e.g. digital data monitoring and innovative participatory M&E methods) and explore how to apply these in the region context. Documenting and disseminating lessons learned, good practices and evidence of impact. Supporting the development of case studies, learning products and knowledge-sharing resources. Ensuring learning informs programme design, implementation and strategic decision-making. Support the updating of programme data on Salesforce. 6. Adaptive Programming and Remote Partner Support The MEAL Coordinator supports partners to maintain effective monitoring, accountability and learning systems in complex, insecure and rapidly changing operating environments. This includes: Providing technical support through both in-person and remote modalities. Supporting partners to adapt MEAL approaches where access, security or operational constraints affect implementation. Developing practical and innovative solutions to data collection, verification and learning challenges. Ensuring evidence generation remains feasible, ethical and context appropriate in constrained environments. Supporting programme teams and partners to use evidence for timely and adaptive decision-making. Other Duties Any other reasonable and relevant area of work that, in the opinion of management, is consistent with the role of MEAL Coordinator Behavioural Competencies in Line with Trcaire’s Competency Framework Leading: Reflecting our values of Participation & Accountability, acts to inspire and lead others to achieve their potential, demonstrating Trcaire’s values with integrity in order to achieve our organisation’s objectives. Communicating: Reflecting our value of Participation, being one organisation, communicating clearly and transparently across, teams, units, divisions, locations and other external organisations. Getting our message across with impact. Collaborating: Reflecting our values of Participation & Solidarity, partnering effectively as One Trcaire organisation and, in solidarity, maintains positive relationships built on trust and respect. Stewardship of Resources: Reflecting our value of Accountability and decision-making around the best use of resources. Using our resources transparently, sustainably, ethically, fairly & with integrity; acknowledging Trcaire’s reputation in the use of resources. Delivering Results: Reflecting our values of Accountability & Perseverance, getting a quality job done through effective performance, planning and decision making. Continual Improvement & Learning: Reflecting our values of Participation & Courage, constantly looking to learn and develop self, employees, and partners to better fulfil Trcaire’s’ mission. Flexibility & Change: Reflecting our values of Participation & Courage, adapts positively to change and to different ways of doing things; manages or takes part in change processes in a way that is appropriate to role in the organisation. Requirements Qualification: MUST hold a degree in Monitoring and Evaluation related field from a Reputable institution. (This could be related to Data Analysis, Research, or another relevant qualification) Experience: Minimum 3 years of experience in monitoring and evaluation Additional skills/experience in one or more of the following technical areas: health services delivery; health systems strengthening; child health/ nutrition; education, WASH, livelihoods and humanitarian response Experience in conducting rigorous data quality assessments, research pieces and report writing Experience in supporting research assistants and consultants for quality data collection, and managing data collection exercises Experience in use of digital data collection methods Demonstrated experience of developing useful and clear communication materials Experience in data collection, analysis and reporting Experience with community engagement on MEAL activities Demonstrable experience in training others Skills: Proven technical skills in data management and assessments Significant knowledge of M&E design and quantitative and qualitative evaluation techniques Ability to present concise reports, reflecting the problems and possible solutions Excellent communication skills, including fluency in written and spoken English and fluency in Arabic language. Strong computer skills and a working knowledge of statistical software Technical knowledge of digital data solutions such as ODK, Kobo etc. Capacity building skills Strong problem-solving skills and analytical skills. speaking Arabic is not a desired skill Qualities Shows drive, initiative, and commitment to accountability. Possesses an unwavering sense of integrity. Committed to continuing personal and professional development and to supporting the professional development of colleagues. Builds strong relationships and works effectively on a team, cross-organisationally and with external stakeholders. Shows flexibility, adapts easily to change. Empathy with and understanding of the work of Trcaire Trcaire is committed to safeguarding people within our programmes from exploitation and abuse and has specific policies on this commitment (including a Global Code of Conduct) which outlines the expected behaviour and the responsibility of all staff, consultants, and other organisational representatives. More information on Trcaire’s safeguarding policies available . Diversity and inclusion: Trcaire is an equal opportunities employer. We are an organisation that embraces diversity and inclusion. We welcome applicants from diverse backgrounds to bring their experiences and perspectives to Trcaire. Diversity and Inclusion statement available Benefits For the candidate with the required experience and passion for the role, Trcaire offers a competitive package of salary and benefits. Kenya Terms and conditions. This is a one-year Fixed Term Contract, subject to renewal, based in Kauda, Nuba Mountains, South Kordofan, which entails regular travel to programme locations and Nairobi. For the individual possessing the necessary experience and passion for the position, Trcaire presents an attractive compensation package that includes salary and benefits. Kenya Terms and conditions.