Ensure Accurate Data Management and Operational Excellence
Handle patient reports and related administration to ensure accurate, timely, and effective reporting of patient data.
Build and maintain positive client relationships that enhance the reputation and service excellence of Ampath.
Support Project Managers by reviewing test runs and assisting with the correct setup and execution of clinical studies.
Prepare documentation and data for raw data audits and provide support during audit processes to ensure compliance requirements are met.
Assist with additional operational requests and tasks to support workflow efficiency and departmental objectives.
Monitor ACT storage facilities, including fridges, freezers, and room monitoring systems, to ensure compliance with temperature and storage requirements.
Provide Administrative and Project Support
Perform general administrative duties to support departmental operations and team effectiveness.
File, maintain, archive, and retrieve documents to ensure efficient record management and data accessibility.
Assist with kit-building activities as required to support study preparation and operational needs.
Qualifications
Required
Grade 12.
Advantageous
Completed GCP, GLP, or GCLP certification.
Experience
4 or more years' experience in administration, client services, or data capturing, preferably within a pathology, laboratory, healthcare, or clinical trials environment.
Knowledge and Skills
Strong computer literacy and the ability to use technology effectively in a professional environment.
Excellent verbal and written communication skills in English.
Sound numerical reasoning skills, including basic calculations and percentage-based computations.
High attention to detail and a strong commitment to accuracy and quality.
Strong interpersonal and relationship-building skills with the ability to collaborate effectively across diverse stakeholder groups.
Working knowledge of Good Laboratory Practice (GLP) principles and quality requirements.
Ability to maintain strict confidentiality and exercise discretion when handling sensitive information and records.
Strong organisational and time management skills with the ability to manage multiple priorities.