Education

Programs And Operations Lead

United States International University - USIU Africa·Nairobi, kenya·Full Time·Contract
EducationFull TimeContract
-Closes 20 Nov 2026

Key Responsibilities

Program Implementation and Delivery

  • Lead the coordination and implementation of programs and activities within the Innovation and Incubation Center.
  • Coordinate key program activities including mobilization, onboarding, induction, mentorship, coaching, pitching, showcases, graduation and other activities as required.
  • Ensure planned activities, milestones and deliverables are achieved within agreed timelines and quality standards.
  • Coordinate implementation teams and follow up on outstanding actions to support effective program delivery.

Mastercard Foundation Scholars Program Scholars Entrepreneurship Fund (SEF 2.0) Implementation and Coordination

  • Lead the implementation and coordination of the Mastercard Foundation Scholars Program - Scholars Entrepreneurship Fund (SEF) 2.0 across the different entrepreneurship pathways.
  • Coordinate scholar engagement, entrepreneurship activities, mentorship, pitching, funding-related processes and post-funding support.
  • Track scholar participation and progression throughout the program.
  • Coordinate program documentation and reporting related to SEF 2.0.

Coaching, Mentorship and Pathway Alignment

  • Provide coaching and mentorship to scholars, students, entrepreneurs and startups to support their growth and progress.
  • Support participants to strengthen their ventures, clarify their goals and navigate their entrepreneurship journey.
  • Review curricula and learning content to ensure that it is appropriate for the different entrepreneurship pathways and participant stages.
  • Work with trainers, mentors and facilitators to identify and address curriculum gaps or areas requiring adjustment.

Program Operations, Monitoring and Reporting

  • Coordinate the operational aspects of program delivery, including meetings, workshops, events, communication, resources and follow-up.
  • Track program activities, participation, milestones, outputs and outcomes.
  • Maintain relevant program data, records and documentation.
  • Coordinate the preparation of program reports, activity updates, case studies, presentations and other required documentation.
  • Identify operational challenges and support timely resolution.

Team Coordination, Stakeholder Engagement and Linkages

  • Coordinate mentors, trainers, consultants, staff and other stakeholders involved in program implementation.
  • Work collaboratively with the Director and Partnerships & Linkages Lead on stakeholder and partner engagement related to Center programs.
  • Support communication, follow-up and implementation of agreed stakeholder and partner commitments.
  • Support identification of partnership needs and opportunities arising from program implementation.

Strategic Support and Continuous Improvement

  • Support the Director in coordinating the Center's activities and following up on agreed priorities and actions.
  • Provide practical support in addressing program implementation and operational challenges.
  • Use participant feedback, monitoring findings, program experience and lessons learned to inform improvements.
  • Recommend and support practical improvements that strengthen program quality, participant experience and operational efficiency.
  • Represent the Center in meetings, forums, workshops and stakeholder engagements as delegated by the Director.

Qualifications and Experience for the role

  • Bachelor's degree in Business Administration, Entrepreneurship, Project Management, Development Studies, or a related field from an accredited institution.
  • At least 3 years of progressive experience in program coordination, entrepreneurship development, business advisory, mentorship, project management, or related roles, preferably within an educational, innovation, or development environment.
  • Proven experience coordinating entrepreneurship and enterprise development programs, including planning, implementation, participant management, monitoring, reporting, and program close-out.

Competencies required for this role

  • Strong experience in coaching, mentoring, and supporting entrepreneurs and young people through structured entrepreneurship and business development programs.
  • Excellent organizational and multitasking skills, with the ability to coordinate multiple program activities, stakeholders, timelines, deliverables, and competing priorities effectively.
  • Excellent written, verbal, facilitation, and stakeholder engagement skills, with demonstrated ability to prepare high-quality reports, presentations, program documentation, and professional communication.
  • Proficiency in Microsoft Office Suite, particularly Word, Excel, and PowerPoint, and familiarity with digital data collection, monitoring and evaluation, program management, and collaboration tools.
  • Strong analytical, problem-solving, and decision-making skills, with the ability to identify implementation challenges, interpret program data, and develop practical solutions that improve program outcomes.
  • Ability to work independently and collaboratively in a fast-paced environment, demonstrating initiative, adaptability, accountability, attention to detail, and a strong commitment to entrepreneurship development, youth empowerment, innovation, and measurable program impact.

Key skills

BA/BSc/HND

At a glance

Company

United States International University - USIU Africa

Location

Nairobi, kenya

Employment

Full Time

Experience

Valid until

November 20, 2026

Created

November 9, 2026