Financial Services

Program Manager I – Community Based Health Insurance

Catholic Relief Services·uganda·Full Time·Remote
Financial ServicesdirectorFull TimeRemote
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Job Title: Program Manager I - Community Based Health Insurance Reports to: Program Manager II Department: Programming Location: Kampala This position is open to Ugandan nationals only Deadline: Applications will be reviewed on a rolling basis. Candidates are encouraged to apply by November 6, 2026 no later than 11:59pm. Note: CRS is recruiting in anticipation of an award – recruitment for all candidates is contingent upon successful award of the project. Job Summary CRS is seeking to hire for an anticipated five-year health systems strengthening project in Uganda. The project aims to support the sustainability and resilience of faith-based health services through strengthened institutional capacity, improved community health financing mechanisms, enhanced governance, and locally led solutions that contribute to improved health outcomes. As the Program Manager I - Community Based Health Insurance (CBHI), you will provide strategic technical leadership and support in the design, implementation, monitoring, learning, and scale-up of Community Health Insurance and other community health financing approaches. You will provide technical advice and support on a range of program design and implementation issues in line with CRS program quality principles and standards, donor requirements, and global best practices to advance the delivery of high-quality programming for poor and vulnerable communities. Your advice, knowledge, and support will contribute to determining how effective, adaptive and innovative CRS’ Community Health Insurance programming is across the globe. Roles and Key Responsibilities: Support the development and contribute to the implementation of CRS agency-wide strategies, technical standards, tools, and best practices in Community Based Health Insurance (CBHI) and community health financing ensuring alignment with donor requirements, government priorities, and global best practices. Help ensure a cross-sectoral approach integrating gender, safeguarding and protection mainstreaming, and local leadership. Provide technical leadership and guidance to project teams and partners on the design, implementation, monitoring, and adaptation of CBHI interventions. Work closely with partner staff to strengthen technical quality, facilitate joint problem-solving, and promote local ownership of project implementation and results. Provide technical solutions to CP and partner teams, remotely and on-site, for strategic planning and how to best apply standards, best practices, partnership principles, tools and M&E, helping to ensure high-quality implementation. Accompany local partners to strengthen their technical leadership, decision-making, and implementation capacity while fostering equitable partnerships and mutual accountability. Cultivate strong working relationships with local partner organizations and support partner-led implementation through regular engagement, joint planning, technical accompaniment, and learning. Contribute to partner capacity strengthening strategies and help ensure that principles of localization, mutual accountability, and local leadership are embedded throughout project implementation. Contribute to the development of the technical design for proposals. Support the process of preparation, design, submission and approval of project concepts and full-fledged proposals. As needed, act as a technical writer on proposal development teams. Advise project teams on integrating donor strategies, priorities and technical requirements into CRS’ approach. Support capacity strengthening initiatives in Community Based Health Insurance (CBHI) for community, and partners through helping develop learning and training strategies and agendas/curriculums, conducting trainings and workshops, and coaching. Promote partner-led learning, adaptation, and sustainability of project approaches beyond the life of the award. Collect and analyze program data, capture and share lessons learned and best practices for specific projects to facilitate improvements in decision-making and contribute to CRS’ learning agenda and technical excellence in community health financing. Contribute to maintaining relationships with donors, peer organizations, research and other institutions, participate in Health forums to collect and share best practices and promote CRS’ work. Represent CRS in technical working groups, professional networks, policy dialogues, conferences, and sector forums related to health financing, universal health coverage, and health systems strengthening. Basic Qualifications Bachelor’s degree in actuarial science, Development Studies, Social Science, Economics, Health Services Management, Development Studies, Social Sciences, or a related field required. Minimum of five-eight relevant work experience with progressive responsibilities, ideally with an international NGO. At least two years of field-based experience in community health insurance, health financing, health systems strengthening, or related areas. Preferred Qualifications Master’s degree in actuarial science, Economics, Public Health, Health Financing, Health Systems Management, Business Administration, Development Studies, Social Sciences, or a related field is an advantage. Knowledge of Uganda's health financing, health insurance, and Universal Health Coverage (UHC) landscape Experience working in partnerships with local organizations and supporting partner-led implementation through technical accompaniment, capacity strengthening, coaching, and organizational development. Experience in an international NGO an advantage Knowledge, Skills and Abilities Proficient in MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information and budget management systems, knowledge-sharing networks. Knowledge of technical principles and concepts in insurance Health financing. General knowledge of other related disciplines to ensure a proper cross-sectoral approach. Experience in project design and proposal development. Experience in writing content for proposals. Knowledge of capacity-strengthening best practices. Experience with program monitoring and evaluation and analysis. Experience and skills in networking and relations with donors, peer organizations, and faith-based civil society partners. Understanding of partnership principles. Strong relationship management skills with ability to influence and get buy-in from people not under direct supervision and to work with individuals in diverse geographical and cultural settings Good strategic, analytical, problem-solving and systems thinking skills with capacity to see the big picture and ability to make sound judgment Good technical writing skills Presentation, facilitation, training, mentoring, and coaching skills Proactive, resourceful and results-oriented Required Languages - Fluency in English required Travel - Must be willing and able to travel up to 40%. Supervisory Responsibilities - Field Officers Key Working Relationships: Internal: CRS Country Representative, Head of Programs, Head of Operations, Uganda-based technical experts for MEAL, Gender, Youth and Social Inclusion (GYSI) and Partner Capacity Strengthening (PCS), technical health team, Regional and Headquarters technical staff. External: Local partner staff, representatives from for-profit and other non-profit organizations and relevant national, district, sub-county, parish and other government stakeholders, community leaders. ***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation. Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position. CRS' talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation. CRS is an Equal Opportunity Employer Agency Competencies (for all CRS Staff): Personal Accountability – Consistently takes responsibility for one’s own actions. Acts with Integrity - Consistently models values aligned with CRS Guiding Principles and mission. Is considered honest. Builds and Maintains Trust - Shows consistency between words and actions. Collaborates with Others – Works effectively in intercultural and diverse teams. Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn new things. Agency Leadership Competencies: Lead Change – Continually looks for ways to improve the agency through a culture of agility, openness, and innovation. Develops and Recognizes Others – Builds the capacity of staff to reach their full potential and enhance team and agency performance. Strategic Mindset – Understands role in translating, communicating, and implementing agency strategy and team priorities.

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At a glance

Company

Catholic Relief Services

Location

, uganda

Employment

Full Time

Experience

director

Valid until

Not specified

Created

October 31, 2026

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Program Manager Ii

Catholic Relief Services

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Job Title: Program Manager II Reports to: Head of Programming Department: Programming Location: Kampala This position is open to Ugandan nationals only Deadline: Applications will be reviewed on a rolling basis. Candidates are encouraged to apply by November 6, 2026 no later than 11:59pm. Note: CRS is recruiting in anticipation of an award – recruitment for all candidates is contingent upon successful award of the project. Job Summary: CRS is seeking to hire for an anticipated five-year health systems strengthening project in Uganda. The project aims to support the sustainability and resilience of faith-based health services through strengthened institutional capacity, improved community health financing mechanisms, enhanced governance, and locally led solutions that contribute to improved health outcomes. As Program Manager II of this project, you will lead, manage, and provide technical oversight for the development, implementation, and monitoring of project activities. You will ensure high-quality program delivery, effective coordination with faith-based and government stakeholders, strong partnership management, and compliance with donor and CRS requirements., advancing Catholic Relief Services’ (CRS) work in serving the poor and vulnerable. The Program Manager II will oversee project planning, budgeting, reporting, learning, and adaptive management while fostering locally led solutions that strengthen health systems, improve community health financing mechanisms, enhance governance, and contribute to sustainable health outcomes. Roles and Key Responsibilities: Lead, manage and implement all activities throughout the project cycle, including start-up, implementation, monitoring, learning, and close-out, ensuring quality delivery in accordance with CRS program quality standards, donor requirements, and best practices. Ensure project staff and partners effectively utilize approved systems, tools, and processes. Work closely with partner leadership and technical teams to support partner-led implementation, jointly address challenges, and ensure effective coordination throughout project delivery. Foster and maintain collaborative relationships with faith-based health institutions, church structures, government entities, private sector actors, and other stakeholders to support project objectives and strengthen health system outcomes. Lead the development, implementation, and coordination of community health financing and other innovative approaches that promote sustainable access to quality health services and increased community ownership. Identify and cultivate strategic partnerships that contribute to project goals, strengthen local leadership, leverage resources, expertise, and opportunities for improved health outcomes. Support local partners to develop strategic relationships that enhance their influence, credibility, sustainability, and leadership within the health financing ecosystem. Serve as the primary point of contact with project stakeholders, ensuring effective communication, coordination, joint planning, and alignment of project activities. Facilitate transparent dialogue, collaborative problem-solving, and shared decision-making to foster trust, mutual accountability, and effective partnership performance. Support project design, business development, and proposal development efforts related to health systems strengthening, health programming, and institutional capacity strengthening. Strengthen and manage partnerships using CRS partnership principles, tools, and approaches, ensuring mutual accountability, collaboration, and long-term impact. Maintain regular engagement with partner leadership and staff, proactively address partnership challenges, facilitate joint planning and reflection processes, and support implementation of agreed Partnership Capacity Strengthening (PCS) priorities. Coordinate and monitor financial and material resources relevant to project needs, through planning and oversight to ensure efficient use of project resources. Supervise, coach, and mentor project staff, fostering professional growth, high performance, teamwork, and commitment to CRS values and program quality standards. Represent CRS in technical working groups, stakeholder forums, learning events, and coordination meetings at national and sub-national levels, promoting project visibility, collaboration, and influence Ensure timely preparation and submission of high-quality technical, financial, and donor reports, while documenting lessons learned, best practices, and project achievements. Ensure the integration of safeguarding, accountability, gender, localization, and locally led development approaches across all project activities and partnerships. Basic Qualifications Bachelor’s degree in international development, Social Sciences, development studies and Health related management or relevant experience in related field. Minimum of 5 years' experience in relevant field-based project management experience required, with preferably at least 3 years’ working experience managing complex health, development, or health systems-strengthening programs in a leadership or management role. Experience in managing moderately complex projects Preferred Qualifications Master’s degree in public health, Health Systems Management, Health Services Administration, Development Studies, Social Sciences, Business Administration, or related field. Experience in an international NGO an advantage Experience working in partnerships with local organizations and supporting partner-led implementation through technical accompaniment, capacity strengthening, coaching, and organizational development. Knowledge, Skills and Abilities MEAL skills and experience required. Staff management experience and abilities that are conducive to a learning environment. Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information management systems. Good experience in project grants management, including project design, preferably for grants from multiple public donors, including USG, UN and other relevant donors Demonstrated ability to write high-quality technical proposals. Experience engaging with partner organizations Strong analytical and problem-solving skills, with ability to make sound judgment and decisions and offer innovative solutions Strong relations management abilities. Ability to relate to people at all levels internally and externally. Strategic in how you approach each relationship. Good presentation and facilitation skills Proactive, resourceful, solutions-oriented and results-oriented Strong written and verbal communication skills with ability to write reports Required Languages - Fluency in English is required Travel - Must be willing and able to travel up to 40%. Supervisory Responsibilities - Program Manager I – Community Based Health Insurance, Project Manager – MEAL. Key Working Relationships: Internal: CRS Country Representative, Head of Programs, Head of Operations, Uganda-based technical experts for MEAL, Gender, Youth and Social Inclusion (GYSI) and Partner Capacity Strengthening (PCS), Technical Health team, Regional and Headquarters technical staff. External: Local partner staff, representatives from for-profit and other non-profit organizations and relevant national, district, sub-county, parish and other government stakeholders, community leaders. ***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation. Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position. CRS' talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation. CRS is an Equal Opportunity Employer Agency Competencies (for all CRS Staff): Personal Accountability – Consistently takes responsibility for one’s own actions. Acts with Integrity - Consistently models values aligned with CRS Guiding Principles and mission. Is considered honest. Builds and Maintains Trust - Shows consistency between words and actions. Collaborates with Others – Works effectively in intercultural and diverse teams. Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn new things. Agency Leadership Competencies: Lead Change – Continually looks for ways to improve the agency through a culture of agility, openness, and innovation. Develops and Recognizes Others – Builds the capacity of staff to reach their full potential and enhance team and agency performance. Strategic Mindset – Understands role in translating, communicating, and implementing agency strategy and team priorities.

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