Production Manager

Job Summary

• We are seeking an experienced, highly organised, and results-driven Production Manager to oversee and coordinate the company\'s daily production operations, ensuring efficient production processes, consistent product quality, optimal resource utilisation, and timely delivery of products.
• The ideal candidate must have extensive experience in food production, bakery operations, pastry production, or related food processing environments, with strong leadership and operational management skills. The successful candidate will be responsible for planning, supervising, and monitoring production activities while ensuring compliance with food safety standards, quality requirements, and company operational objectives.

Key Responsibilities

• Plan, coordinate, and oversee daily production activities to ensure efficient and timely production.
• Supervise production teams, including kitchen personnel, bakers, pastry chefs, Fresh department and other production staff.
• Develop production schedules based on sales demand, stock levels, and operational requirements.
• Monitor the production of meals, pastries, cakes, snacks, baked goods, parfaits, smoothies, fruit juices, and other food products.
• Ensure consistency in product quality, taste, appearance, quantity, and presentation.
• Establish and enforce production standards, recipes, procedures, and quality control measures.
• Monitor the availability and utilisation of raw materials, ingredients, and production supplies.
• Ensure proper inventory management, stock requisition, and accountability for production materials.
• Monitor production costs, portion control, wastage, and overall resource utilisation.
• Identify production inefficiencies and implement measures to improve productivity and reduce operational costs.
• Ensure strict compliance with food safety, hygiene, sanitation, and quality assurance standards.
• Ensure proper maintenance and effective utilisation of production equipment and facilities.
• Monitor staff performance, productivity, attendance, and adherence to established production procedures.
• Train, develop, and evaluate production personnel to improve operational efficiency and product quality.
• Conduct regular production inspections and ensure that finished products meet established quality standards.
• Analyse production output, identify operational challenges, and prepare periodic production reports for management.
• Collaborate with the procurement, inventory, sales, and management teams to ensure seamless production operations.
• Perform other production-related responsibilities as assigned by management.

Requirements and Qualifications

• Bachelor\'s Degree or HND in Food Science and Technology, Food Technology, Food Science, Hospitality Management, Production Management, or a related discipline.
• Minimum of 5 - 10 years of relevant experience in food production, bakery, pastry, catering, or food processing operations.
• Previous experience in a production management or supervisory position is essential.
• Strong knowledge of food production processes, quality control, food safety, and hygiene standards.
• Practical understanding of bakery, pastry, kitchen, and other food production operations.
• Experience in production planning, inventory management, cost control, and waste reduction.
• Ability to develop production schedules and monitor output against set targets.
• Strong leadership, organisational, and team management skills.
• Excellent analytical, problem-solving, and decision-making abilities.
• Proficiency in Microsoft Office and production/inventory management systems.
• High level of integrity, accountability, discipline, and professionalism.
• Ability to work under pressure and deliver results within established timelines.

Key Competencies

• Production planning and management.
• Food production and processing operations.
• Quality assurance and control.
• Production cost and inventory management.
• Staff supervision and performance management.
• Food safety and regulatory compliance.
• Operational efficiency and process improvement.
• Production reporting and analysis.
• Resource utilisation and waste management.
• Leadership and strategic decision-making.