- Uphold the company code of conduct, policies and procedures, ensuring integrity and accountability in every aspect of your work.
- All employees have a responsibility to adhere to safety, health, and wellbeing policies, guidelines and procedures in all actions and decisions.
Investor Engagement & Relationship Management
- Build and maintain relationships with institutional investors, analysts and capital market participants.
- Lead day-to-day engagement with institutional investors, equity analysts and capital market participants, serving as the primary technical point of contact for investor enquiries and information requests.
- Plan and execute investor engagement programmes including roadshows, analyst briefings, investor conferences, non-deal roadshows and one-on-one meetings.
- Respond to investor and analyst queries in a timely and professional manner.
- Develop investor engagement plans aligned to strategic objectives.
- Support executive leadership during investor interactions and presentations.
- Maintain accurate investor intelligence databases, shareholder profiles and institutional engagement records to support strategic investor targeting.
- Monitor investor expectations and emerging concerns.
- Strengthen investor confidence through proactive communication and relationship management.
- Support investor targeting and shareholder diversification initiatives.
Capital Market Communications
- Develop investor presentations, earnings materials, fact books, investor FAQs and executive briefing packs communicating Safaricom's financial performance, strategy and long-term value proposition.
- Coordinate dissemination of investor information through approved communication channels.
- Ensure consistency of messaging across investor communication activities.
- Support development of annual reports and shareholder communication materials.
- Develop and maintain investor-facing digital content ensuring consistency, relevance and alignment with the Company's disclosure framework.
- Coordinate disclosure activities in line with regulatory requirements.
- Support communication of strategic initiatives, business performance and growth opportunities.
- Review all investor communication materials to ensure technical accuracy, consistency and compliance with regulatory disclosure obligations.
- Enhance effectiveness of capital market communication practices.
Investor Intelligence & Market Insights
- Develop comprehensive investor intelligence through analysis of analyst research, investor feedback, shareholder behaviour, macroeconomic developments and capital market trends.
- Perform valuation benchmarking, peer analysis and competitive intelligence to support executive decision-making and investor positioning.
- Assess market developments and emerging issues that may influence valuation, investor sentiment and shareholder expectations.
- Develop investor intelligence reports for executive leadership.
- Analyze shareholder composition and ownership trends.
- Monitor analyst forecasts and consensus expectations.
- Identify emerging issues that may impact investor confidence.
- Develop strategic recommendations supporting investor targeting, shareholder engagement and market positioning initiatives.
- Strengthen leadership understanding of capital market dynamics.
Earnings & Results Management
- Lead operational planning and delivery of the Group's earnings communication programme.
- Develop results presentations, executive briefing packs, Q&A documents, speaking notes and investor communication materials supporting earnings announcements.
- Develop briefing materials for investor and analyst engagements.
- Coordinate earnings calls, investor briefings and results presentations.
- Ensure alignment between financial reporting and investor messaging.
- Analyse investor and analyst feedback following earnings announcements and prepare post-results market intelligence reports highlighting emerging themes, risks and opportunities.
- Support management in addressing investor questions and concerns.
- Monitor market reactions to earnings announcements.
- Continuously improve investor communication effectiveness.
Valuation, Investment Thesis & Shareholder Value
- Develop and continuously refine Safaricom's investment thesis, equity story and shareholder value proposition.
- Translate strategic initiatives into investor-relevant narratives.
- Communicate business growth opportunities and long-term value drivers.
- Support development of equity story materials and investment propositions.
- Assess factors influencing shareholder value creation.
- Collaborate with Strategy and Finance teams on value creation initiatives.
- Maintain valuation models for Safaricom and peer organisations to support investor engagement, market positioning and strategic analysis.
- Generate analytical insights supporting shareholder value creation, capital allocation discussions and long-term strategic communication.
- Strengthen alignment between business strategy and investor expectations.
Governance, Compliance & Stakeholder Management
- Ensure compliance with CMA, NSE and other disclosure requirements.
- Support governance processes relating to investor communications.
- Maintain confidentiality and integrity of market-sensitive information.
- Coordinate approvals for investor communication materials.
- Build relationships with regulators, advisors and market stakeholders.
- Support Board and executive reporting relating to investor matters.
- Maintain awareness of evolving capital market regulations and recommend improvements to Investor Relations policies and practices.
- Maintain investor relations governance documentation and records.
- Monitor compliance with investor relations policies and standards.
- Promote transparency, accountability and market credibility.
Financial & Strategic Analysis
- Maintain financial models supporting valuation, consensus analysis and investor engagement.
- Analyse analyst forecasts and consensus estimates against internal expectations.
- Evaluate macroeconomic developments, industry trends and competitor performance.
- Prepare strategic reports supporting Executive Management and Board discussions.
- Develop shareholder ownership analysis and investor targeting recommendations.
Core competencies, knowledge and experience:
- Deepen team connection to our customers and communities.
- Foster authentic relationships with customers and partners that build trust.
- Explicitly take customer-centric decisions and take personal ownership to achieve results.
- Simplify processes through digitalization and promote a digital mindset and digital first customer experience.
- Stay focused on the big priorities, know when to make meaningful trade-offs and demonstrate brilliant execution.
- Create an inspiring vision for your team to drive strategy and performance.
- Show ambition and courage, empowering others to go beyond the plan.
- Bold and challenge teams to reimagine how things are done.
- Prompt new thinking and ideas by asking "what if" questions.
- Use knowledge of the external environment (customers, partners, competition, external bodies) to identify and act on opportunities for growth at pace.
- Create psychological safety so everyone can have an impact.
- Fuel innovative ideas from others and test them to enable growth.
- Explore successes and failures with curiosity and resilience; fearlessly recognizing lessons learned.
- Share your ongoing learning and personal purpose with others.
- Learn fast from digital adoption, using learnings to drive simplicity, scale and efficiency.
- Articulate your team's role in making our strategy happen, prioritizing and aligning resources with current and future needs.
- Actively collaborate to break silos and hold your team accountable to do the same.
- Develop others to make the most of their talents and coach them to take ownership to get things done.
- Create an inclusive environment ensuring the safety and wellbeing of others.
- Live our Purpose and demonstrate the highest Standard of integrity.
- Bachelor's Degree in Finance, Economics, Accounting, Business Administration or related field.
- CPA(K), CFA, ACCA or equivalent professional qualification preferred.
- Master's Degree in Finance, Economics, MBA or related discipline is an added advantage.
- Minimum 5 - 7 years' experience in Investor Relations, Corporate Finance, Equity Research, Financial Communications or Capital Markets.
- Strong understanding of financial statements, valuation methodologies and capital market dynamics.
- Experience engaging institutional investors, analysts and market stakeholders.
- Knowledge of listed company reporting obligations and disclosure requirements.
- Strong presentation, communication and stakeholder management capabilities.
- Demonstrated experience using Bloomberg, S&P Capital IQ, FactSet or similar market intelligence platforms.
- Strong financial modelling, valuation and equity research capability.
- Experience supporting listed company reporting, investor engagement and capital market communications.
- Ability to translate complex financial and strategic information into compelling investment narratives.