Responsibilities

Spearhead efficient and proper organization and management of Hospitality services
Advise on the current trends in hospitality and food tastes
Implement and adhere to the Quality management system and Customer Service Charter to meet customer requirements
Steer conformity to industry regulations, food safety requirements and operating procedures;
Benchmark with other institutions on best practices and implement them
Provide specifications for the procurement of hospitality equipment materials and facilities;
Oversee the requisition of hospitality equipment and materials
Lead in the maintenance of an adequate inventory for hospitality requirements
Promote and enhance mentorship and coaching strategies for the Unit;
Coordinate and implement the risk management policy and strategies for the unit
Supervise and appraise staff

Qualifications / Work Experience

Management Course lasting not less than four (4) weeks from a recognized Institution
Proficiency in computer applications
Membership to a relevant professional body in good standing
Bachelors Degree in any of the following disciplines: - Hotel and Catering Management or Hotel and Hospitality Management or its equivalent and relevant qualification from a recognized Institution
Cumulative service period of nine (9) years' relevant work experience, three (3) of which must have been at the grade of Senior Hospitality Officer or in a comparable position

Principal Hospitality Officer At Kenya Institute Of Special Education (kise)

Key skills