Platinum Outsourcing and Logistics Speed Super User Jobs in Kenya;The Speed Super User serves as the primary SPEED system expert within the coffee warehouse, ensuring accurate system usage, data integrity, user compliance, operational continuity, and timely resolution of systemrelated issues. The role provides firstline support to SPEED users and acts as the link between warehouse operations, management, and IT/system support.Key Responsibilities
Platinum Outsourcing and Logistics Speed Super User Jobs in Kenya;
Key Responsibilities
Act as the primary SPEED system expert and point of contact for warehouse operations.
Ensure all warehouse transactions are accurately and timely processed in SPEED.
Monitor system transactions and identify errors, discrepancies, and data inconsistencies.
Support users in resolving SPEEDrelated operational and transactional issues.
Train and coach new and existing SPEED users on system procedures and best practices.
Monitor user compliance with approved SPEED processes and controls.
Conduct regular reconciliation of SPEED records against physical stock and documentation.
Investigate system and inventory variances; escalate unresolved issues.
Coordinate with IT/SPEED support teams on faults, access issues, bugs, and system changes.
Maintain proper control over user access and permissions.
Support system testing, upgrades, process changes, and new functionalities.
Generate and review SPEED reports to support operations and decisionmaking.
Ensure proper audit trails and documentation for all system transactions.
Support stocktaking exercises, audits, and reconciliation processes.
Identify opportunities to improve warehouse processes through SPEED.
Escalate (adsbygoogle=window.adsbygoogle||[]).push({});critical system or operational issues affecting productivity or customer service.
Maintain confidentiality and integrity of system and customer information.Key Competencies
Key Competencies
SPEED system proficiency.
Warehouse and inventory management.
Data accuracy and attention to detail.
Troubleshooting and problemsolving.
User training and support.
Reconciliation and analytical skills.
Process improvement.
Communication and coordination.
Accountability and integrity.
Ability to work under pressure.Qualifications & Experience
Qualifications & Experience
Diploma or degree in Supply Chain Management, Logistics, IT, Warehouse Management, or related field.
2–3 years’ experience in warehouse, logistics, commodity handling, or similar environment.
Demonstrated experience using SPEED or comparable warehouse management systems.
Strong understanding of warehouse processes, inventory control, and reconciliation.
Good Microsoft Excel and dataanalysis skills.