Develops policies, procedures and methods to evaluate and improve the quality of products, materials, components and/or operations | Develops, assures and maintains the quality of products and processes, including standard procedures (e.g., ISO 9001:2000, ISO 14000 family of standards), quality audits/review, Taguchi methods, process reengineering, etc. | Responsibilities are within the Quality Assurance Methods Function as a generalist or in a combination of Disciplines
- Quality Management Systems (QMS) ownership and ensuring compliance to regulatory and ISO standards Develop and maintain measurements that support early problem detection and identification of quality deviations
- Develop and maintain quality plans to ensure fit for purpose raw materials, finished products and packaging materials Investigate and report on customer and supplier complaints.
- Manage the closure and quality of corrective and preventive actions stemming from customer complaints, supplier complaints and plant investigations as per company standards.
- Ensure production traceability data is accessible and fit for purpose in the event of product recalls and customer complaints.
- Conduct all activities and tasks relating to the introduction of new products and processes, trials and process validation as dictated by the company standard
- Conduct internal, external, customer and regulatory audits as per the audit schedule developed in line with business strategies and goals .
- Ensure that all laboratory instruments are in good working conditions and calibration status is up to date Ensure that adequate stock of reagents and standardised solutions are kept.
- Ensure proper recording and analysis of results Liaise and report monthly on quality performance and KPIs to SC management and quality management.