We are looking for a Pharmacy Manager.
Job Description
A Pharmacy Manager oversees the daily operations of a pharmacy, ensuring that medicines are dispensed safely, customers receive excellent service, staff perform effectively, and the pharmacy complies with professional and regulatory standards.
Key Responsibilities
Manage daily pharmacy operations, including dispensing, inventory, pricing, merchandising, and workflow coordination.
Supervise and develop pharmacy staff by providing coaching, training, performance guidance, and work scheduling.
Ensure compliance with Pharmacy Council requirements, applicable laws, professional standards, and company policies.
Monitor stock and medicines by managing procurement, storage, expiry checks, stock counts, and loss prevention.
Deliver excellent customer service and handle customer concerns professionally.
Work with management and HR on recruitment, staff retention, workforce planning, and employee relations.
Track branch performance through sales, profitability, service quality, and operational reports.
Lead continuous improvement initiatives to improve efficiency, patient safety, and business growth.
Maintain accurate records of prescriptions, controlled medicines, transactions, and other required documentation.
Support business development by identifying opportunities to improve sales, customer loyalty, and pharmacy performance.