Sales & Marketing

Pesapap Digital Sales Representative

Family Bank Ltd·Nairobi, kenya·Full Time·Onsite
Sales & MarketingFull TimeOnsite
-Closes Nov 3, 2026

Key Responsibilities:

  • Identify and pursue sales opportunities for PESAPAP Digital Limited's enterprise software solutions.
  • Build and maintain relationships with prospective and existing clients across multiple sectors.
  • Conduct product demonstrations and presentations to prospective clients.
  • Support marketing initiatives aimed at promoting product awareness
  • Conduct structured training sessions for clients and users on system functionality and usage.
  • Develop training materials including user manuals, training guides and product documentation.
  • Support client onboarding processes during solution implementation.
  • Ensure clients fully understand system features and operational processes.
  • Maintain strong relationships with enterprise clients and stakeholders.
  • Provide ongoing support and guidance to clients on system usage and enhancements.
  • Gather client feedback to support product improvement and service delivery.
  • Track and report on sales activities, customer engagements and training outcomes.
  • Maintain records of client training sessions and system adoption metrics.
  • Provide insights to management on market trends and customer needs
  • Assist in negotiating and closing sales opportunities.
  • Maintain an updated sales pipeline and support revenue generation efforts.
  • Any other official duty as may be assigned by management

Qualifications & Experience:

  • Bachelor's Degree in Marketing, Business Administration, Information Technology, Business Information Systems or related field.
  • Professional Certifications (Desirable)
  • Sales and marketing certifications
  • Digital marketing certifications
  • Customer relationship management (CRM) certifications
  • Training facilitation or instructional design certifications
  • Fintech or digital banking related training

Key Competencies:

  • Minimum 2 years' experience in sales, client engagement, training or business development roles.
  • Experience promoting or selling technology products, enterprise software or SaaS solutions will be an added advantage.
  • Experience conducting client training sessions and product demonstrations.
  • Experience working in fintech, banking technology or enterprise digital solutions environments will be desirable.

Key skills

BA/BSc/HNDProfessional Certificate
Apply Now
Send your CV along with a cover letter torecruitment@familybank.co.ke

Please use the job title as the subject line of your email.

At a glance

Company

Family Bank Ltd

Location

Nairobi, kenya

Employment

Full Time

Work style

Onsite

Experience

Valid until

November 3, 2026

Created

October 27, 2026