Requirements: Matric / Grade 12 or equivalent. A qualification in office administration, business administration, secretarial studies or a related field would be advantageous. 3 to 5 years' relevant experience in a personal assistant, executive support or senior administrative role. Experience in an insurance brokerage or financial services environment would be advantageous. Demonstrated experience managing complex diaries, coordinating meetings, preparing minutes and handling confidential information. Responsibilities: Manage the Director's diary, appointments, correspondence and competing priorities. Coordinate meetings, prepare agendas and meeting packs, take minutes and follow up on action items. Arrange business travel, accommodation, itineraries and related logistics. Prepare and proofread correspondence, reports and presentations. Liaise professionally with clients, insurers, regional managers, brokers and internal support teams. Consolidate information for regional management reports and track submissions, projects and deadlines. Maintain accurate electronic records, contact lists and confidential documentation. Assist with expense claims, invoice submissions and general office administration in line with approval procedures. Coordinate business events, workshops and client engagements as required. Handle sensitive information discreetly and refer technical insurance enquiries to authorised colleagues. Please note that if you do not receive a response within 2 weeks, your application has been unsuccessful.