Personal Assistant - Chief Information Officer

Purpose Of the role:

• To provide high-level, proactive executive support to the Group Chief Information Officer, ensuring the effective coordination of the CIO office, priorities, communications, reporting and stakeholder engagements. The role requires a digitally capable individual who actively uses technology, AI and automation to improve efficiency and executive productivity.

Minimum Requirements

• Grade 12
• Administrative/Secretarial post-school qualification.
• Minimum 3-5 years' experience as a Personal Assistant, Executive Assistant or Administrator supporting senior or executive management.
• Previous experience within an IT or technology environment is essential.
• Advanced proficiency in Microsoft PowerPoint, Excel, Word, Outlook and Teams.
• Demonstrated ability to prepare professional, executive-level presentations, reports and briefing material.
• Basic financial and commercial acumen, including an understanding of budgets, quotations, invoices, CAPEX/OPEX and related financial information.
• Working knowledge of AI productivity tools, such as Microsoft Copilot, and a willingness to adopt new technology.
• ITIL and/or COBIT knowledge or experience will be advantageous.
• Excellent written and verbal communication skills.
• Valid driver's licence, own reliable transport and ability to travel when required.
• Clear criminal record with no pending cases.
• Preferably residing within the West Rand area.
• Flexibility to work after hours, weekends and public holidays when operational or executive requirements necessitate it.

Key Responsibilities

• Manage and coordinate the CIO's diary, appointments, meetings, client engagements and events.
• Coordinate and prioritise correspondence, email, documentation and executive communications.
• Prepare professional presentations, reports, executive briefings and management information.
• Consolidate weekly, monthly and ad hoc reports and information.
• Record minutes and manage actions and follow-ups from selected meetings.
• Maintain strict confidentiality over sensitive executive and business information.
• Liaise professionally with executives, employees, clients, suppliers and other stakeholders.
• Coordinate the day-to-day administrative and operational requirements of the CIO's office.
• Assist with basic financial administration and the consolidation of budgetary and management information.
• Proactively track commitments, deadlines, actions and outstanding matters without continuous instruction.
• Use AI and Microsoft 365 tools to improve productivity, information management and output quality.
• Identify repetitive or inefficient processes and recommend opportunities for simplification, digitisation and automation.
• Provide responsive executive support when urgent requirements arise outside normal working hours.

Core Competencies and Attributes

• Highly proactive and able to anticipate requirements rather than wait for instruction.
• Professional, trustworthy, discreet and able to handle confidential matters.
• Organised, detail-oriented, accountable and deadline-driven.
• Excellent written, verbal and interpersonal communication skills.
• Able to work independently, exercise sound judgement and manage competing priorities under pressure.
• Technology-oriented, innovative and comfortable using AI and automation.
• Commercially aware, with sound basic financial understanding.
• Able to produce high-quality, professional executive presentations and documents.
• Curious, improvement-focused and committed to continuous learning.
• High emotional intelligence, diplomacy and relationship-building skills.
• Comfortable operating in a fast-paced and sometimes unstructured executive and technology environment.
• Flexible and willing to take ownership beyond traditional administrative duties.

Deadline:12th November,2026