Key Responsibilities
Key Responsibilities
Prepare accurate commercial quotations for parts, repairs and replacements, including projectrelated activities.
Track pending quotations and proactively follow up with clients for timely approvals.
Collaborate with Support Coordinator to update and execute preventive maintenance schedules.
Confirm flagged repair and replacement items are resolved before next PM visit.
Manage client communications, including responding to service emails.
Maintain uptodate records of quotations, approvals and PM schedules.
Support Support and Presales teams with coordination and administrative tasks.Requirements
Requirements
Diploma or Degree in Business Administration, Engineering or related field.
1–2 years’ experience in coordination, sales support or customer service (technical, security or service industry preferred).
Proficiency in Microsoft Excel and Word; familiarity with CRM or quotation software (advantageous).
Excellent organizational, multitasking and written communication skills with strong attention to detail.